Pool and Restaurant Attendant - Miami, United States - YOTEL
Description
Attendant for Pool / Restaurant oversees all assistance of Outlet needs and restaurant patrons. The person is a professional, friendly, and enthusiastic support staff We are in Miami's located in the newest Downtown destination, YOTEL/YOTEL PAD - Miami
The Attendant is responsible for interacting with the restaurant guests, fellow staff members, and supervisors in a polite, courteous, and hospitable manner to ensure all guests have an exemplary experience, actively takes orders, gives suggestions.
They move back and forth between these areas attending to diners and assisting waitstaff with their duties and oversees duties and responsibilities include:
Major Duties & Responsibilities:
- Must be an "out of the box" thinker. Bringing to life the YOTEL Miami Food & Beverage concept.
- Greeting customers in a friendly manner during each interaction.
- Promoting and recommending menu options to customers
- Working to attract new customers and expanding the menu.
- Remove used dinnerware, glasses, cutlery, and napkins from the tables after diners are finish eating.
- Replacing cutlery and glassware in anticipation of new diners
- Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table.
- Wipe up water spills, food stains and particles from the tables.
- Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
- Ensure you are familiar with the menus to assist in taking orders when required.
- Adherence to all sanitation policies and protocols while embodying YOTEL Beverage & Food concept understanding how his/her actions and execution directly affect the guest experience.
- Removing used plates, glasses, cutlery, and napkins from tables after dinner is done eating.
- Wiping up water spills, food stains and dirt from tables
- Straightening out the tables or replacing stained ones
- Replacing cutlery and glassware in anticipation of new diners
- Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table
- Bringing out meal orders if waitstaff are busy.
- Handling cleaning of the dining area at the close of day
- Maintaining pool and restaurant areas clean and organized
- Assisting in picking up towels and food and beverage materials and supplies from all areas.
- Setting up and breaking down events, buffets, or other needs for events.
- Communicating with leadership on task and duties required
- Helping ensure all F&B areas remain clean and in good condition.
- Helps to maintain the cleanliness of the restaurant and integrity by completing all duties and special projects as issued by management daily.
- Maintain food safety and food handling procedures throughout shift.
- Complies with all company safety and risk management policies and procedures.
- Attends daily preshift meetings and monthly departmental meetings.
- Participates in regular safety meetings, safety training and hazard assessments.
- Attends training programs (classroom and virtual) as designated.
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