Servicenow Expert - San Diego, United States - Insight Enterprises
Description
Requisition Number: 96181
Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology.
With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.
This role is within our Residency Offering, which is a solution that provides strategic technical resources to our customers on a contractual basis.
Key Responsibilities:
- Provide technical expertise in ServiceNow, with a focus on Security Operations and Incident Management
- Design and implement solutions related to ServiceNow Security Operations and Incident Management
- Provide guidance on best practices related to ServiceNow Security Operations and Incident Management
- Troubleshoot issues related to ServiceNow Security Operations and Incident Management
- Work with other teams to ensure ServiceNow Security Operations and Incident Management are integrated with other systems and processes
- Develop and maintain documentation related to ServiceNow Security Operations and Incident Management
- Provide technical guidance and support to other team members as needed
- Stay up to date with the latest ServiceNow technologies and best practices
- Analyze incoming incidents and events, both from Help Desk and security platforms, to provide objective advice and actionable next steps
- Work with the security team to perform tests and uncover vulnerabilities and security control gaps
What you'll need to succeed:
- 5+ years of experience in ServiceNow, with a focus on Security Operations and Incident Management
- Strong understanding of ServiceNow Security Operations and Incident Management best practices and design principles
- Experience with ServiceNow integrations and workflows
- Experience with ServiceNow Security Incident Response, Vulnerability Response, and Threat Intelligence
- Strong analytical and problemsolving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law._
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