- Assists the Registered Nurse in collecting data of the patient during the intake/ admission process for behavioral/ psychiatric patients.
- Completes an inventory of personal items and appropriate wanding of patient/ belongings upon arrival. Acts as part of the care team conducting supervised clothing change. Secures as per department standard and returns personal items at the completion of the visit.
- Communicates to the team observations of the environment and patient indicators that a patient is escalating or at increased risk for agitation/ aggression or harm to self.
- Works to maintain a safe and therapeutic environment while maintaining boundaries for patients, families and staff.
- Supports visitation guidelines and policies as established by department and hospital.
- May be assigned to the role of intermittent/ roving patient care partner as determined by the primary RN assigned to care area and the shift charge RN
- Assists patients with Activities of Daily Living (ADL) (bathing, dietary, escorting patient off unit, etc)
- Completes patient documentation as appropriate
- Obtains vital signs/ weights as delegated by Registered Nurse. In the event there are no patients in Zone C may support the main ED triage function as assigned by the charge nurse
- Helps in application and removal of physical restraints when directed to apply by the attending medical provider or primary nurse.
- Collaborates as a member of the care team to: o Contribute to the safe level of observations,
- Assists with procedural holds as directed by MD, Provider and/or RN
- Obtain and test specimens (e.g. blood glucose, urine, pharyngeal swabs, etc.; 1 and 2 step point of care tests)
- Perform EKGs
- Rounds continuously to observe for and early intervention of escalating situations. (Needs rephrasing)
- Ensures department has minimal hallway clutter and obstructions
- Maintains the environment of care
- Completes daily safety checks and restocking function (equipment, restraints, supplies)
- Participates in post restraint huddle
- Establishes effective relationships with patients, families, staff and external customers/ consultants to the team.
- Is accountable for departmental and hospital quality and safety initiatives and goals.
- Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families.
- Values cultural diversity and other individual differences in the workforce.
- Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with Connecticut Children's standards.
- Performs other related responsibilities as assigned.
- Education Required: High School diploma or GED required
- Experience Required: Minimum of one year (1) experience in pediatric emergency department or psychiatric/ behavioral health unit.
- BLS CPR for Healthcare provider, required upon hire and maintained current at all times
- Nonviolent Crisis Intervention (CPI) certification required within 3 months of hire and maintained current at all times (use this same language in the patient care partner JD)
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Behavioral Health Technician - Hartford, CT, United States - Connecticut Children's Medical Center
Description
The Behavioral Health Technician promotes the safety, health and comfort of patients, families and staff in Zone C (Emergency Department) as related to the care of behavioral health/ psychiatry patients in the Emergency department.
The Behavioral Health Technician's primary assignment is Zone C of the Emergency Department.Patient Care:
o Effectively utilizes knowledge and application of de-escalation techniques
Operations & Environment:
Customer Service:
Quality:
