Jobs
>
Hartford

    Senior Manager - Hartford, United States - Oracle

    Oracle
    Oracle Hartford, United States

    1 week ago

    Default job background
    Description
    Oracle

    Senior Manager - Incident Management (OCI)

    in

    Hartford ,

    Connecticut

    Job Description
    OCI Incident Response

    is the first line of defense for maintaining the high availability of Oracle's cloud. We make customer-impacting events shorter, less frequent, and less impactful by providing large-scale incident management.

    We are front-and-center in driving down event duration by applying our operational experience, knowledge of best practices, and ability to develop tools to automate incident management.

    We are looking for a Senior Manager to join our OCI team.


    This role is part of a globally distributed team responsible for detecting, triaging, and mitigating OCI service-impacting events as quickly as possible.

    You will be a part of one of these regional teams and be responsible for minimizing the downtime of OCI services.

    You will achieve this through delivering excellent major incident management and by operating systems with high scalability, performance, and security that prevent incidents from occurring.

    Oracle's Cloud is state-of-the-art and constantly evolving. When it experiences issues, your team will respond within minutes to ensure customer impact is mitigated. This experience will expose you to the inner workings of OCI's systems and organizations.

    You will interact with and influence leaders from across the Oracle business and will drive broad cross-organization programs meant to iteratively improve OCI-wide service availability.

    We are an agile team with significant impact. If you want to be a part of a fast-moving team breaking new ground, we would like to speak with you
    Responsibilities
    Who are you?
    Passionate about Cloud Technology and Incident Management.
    Leader capable of managing up and down.
    Have cross-functional experience (product development, regulatory, quality, and operations) as well as strong interpersonal, analytical, and problem-solving skills.
    Able to build, maintain and leverage key relationships with internal stakeholders and customers.
    Motivated to be resourceful, innovative and entrepreneurial

    Key Responsibilities:


    Provides leadership in responding to and resolving major incidents handled by the team and serves as the first escalation point of contact.

    Generate reports and metrics to be used in progress meetings and goal setting.

    Own the process and tools used to support timely and accurate notifications for stake holders during and after major incidents.

    Ability to multi-task and solve multiple trouble issues simultaneously in a high stress environment while maintaining a professional tact.
    Collaborate with others to resolve problems, handle requests and manage issues across multiple locations.
    Identifies opportunities and takes ownership for automation and/or continuous improvement of Incident Management process steps and best practices
    Recruit, hire and develop the best incident managers in the industry

    Minimum Qualifications:
    Minimum of 3 years of people-management experience in the cloud operations environment.
    Have a broad and deep knowledge of cloud infrastructure and related technologies. Cloud certification is a plus.
    Experience in technical troubleshooting, with broad expertise in core infrastructure technologies (e.g. server, compute, storage, network, authentication, databases)
    Excellent Incident and Problem Management knowledge and experience.
    Exceptional written and verbal communication skills with meticulous attention to detail
    Experienced user of a trouble ticketing system (Jira, Remedy or similar)
    Experience of having worked in at least one modern object-oriented programming language such as Java or C++.
    Proven track record of shipping large complex scalable systems/applications in an agile environment.

    Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations.

    Flexibility to manage within a "Follow the Sun" global shift rotation, covering local day-time hours, including holidays and weekends, on a rotational basis
    Demonstrated ability to effectively build/train/teach others new information and processes.

    Disclaimer:


    Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

    Range and benefit information provided in this posting are specific to the stated locations only

    US:

    Hiring Range:
    from $84,700 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

    Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

    Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
    Oracle US offers a comprehensive benefits package which includes the following:
    Medical, dental, and vision insurance, including expert medical opinion
    Short term disability and long term disability
    Life insurance and AD&D
    Health care and dependent care Flexible Spending Accounts
    Pre-tax commuter and parking benefits
    401(k) Savings and Investment Plan with company match

    Paid time off:
    Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits.

    For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.

    Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
    11 paid holidays
    Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
    Paid parental leave
    Adoption assistance
    Employee Stock Purchase Plan
    Financial planning and group legal
    Voluntary benefits including auto, homeowner and pet insurance

    The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

    About Us
    As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
    When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

    We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

    Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
    We're committed to including people with disabilities at all stages of the employment process.

    If you require accessibility assistance or accommodation for a disability at any point, let us know by calling , option one.


    Disclaimer:
    Oracle is an Equal Employment Opportunity Employer*.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.

    Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

    • Which includes being a United States Affirmative Action Employer
    #J-18808-Ljbffr
  • CVS

    Senior Manager

    1 day ago

    CVS Hartford, United States

    Performs underwriting analysis and risk assessment for new and/or renewal of employer group contracts and accountings. Assigned cases/book of business with increasing levels of complexity and will include multiple product types, funding arrangements Lead, Manager, Dental, Tech, S ...

  • CVS Health

    Senior Manager Product Management

    2 days ago

    CVS Health Hartford, United States

    Job Description · The New Product Department (NPD) develops new health plan product offerings for commercial business. · As new products are developed, there is continued importance on managing the in-market product life cycle. · In this role, the ideal candidate will manage th ...

  • Marcum LLP

    Tax Senior Manager

    11 hours ago

    Marcum LLP Hartford, United States

    Marcum LLP offers a great career with exceptional benefits. · There's a lot to think about when it comes to launching your career. At Marcum, we offer you a world of opportunity, a highly competitive salary, exceptional benefits, flexible work options, and industry-leading techno ...

  • Marcum LLP

    Tax Senior Manager

    11 hours ago

    Marcum LLP Hartford, United States

    Marcum LLP offers a great career with exceptional benefits. · There's a lot to think about when it comes to launching your career. At Marcum, we offer you a world of opportunity, a highly competitive salary, exceptional benefits, flexible work options, and industry-leading techno ...

  • Marcum LLP

    Assurance Senior Manager

    11 hours ago

    Marcum LLP Hartford, United States

    Marcum LLP offers a great career with exceptional benefits. · There's a lot to think about when it comes to launching your career. At Marcum, we offer you a world of opportunity, a highly competitive salary, exceptional benefits, flexible work options, and industry-leading techno ...

  • FIRST CHOICE STAFFING , INC

    Senior Program Manager

    1 week ago

    FIRST CHOICE STAFFING , INC Hartford, United States

    Job Description · Job Description · FCS is actively looking for an experienced · Senior Program Manager · for their top client in the Greater Hartford, CT area. This is a Direct Hire / Permanent opportunity with a specialized Med-Device Manufacturer that's recognized as a Top ...

  • Connecticut Innovations

    Senior Project Manager

    1 week ago

    Connecticut Innovations Hartford, United States

    Come join one of our portfolio companies - Covr Role includes equity · Looking for someone to be onsite in Hartford, CT 4-days a week. · Covr Financial Technologies Overview · Covr Financial Technologies is a well-funded, venture capital-backed company with a market leading insu ...

  • Infinity Group US

    Senior Project Manager

    1 week ago

    Infinity Group US Hartford, United States

    Position: Senior Project Manager, Construction · Position Level: Manager · Status: Exempt Department: Construction · Reports to: VP of Operations · Summary: · The Senior Project Manager, Construction at Infinity Group oversees project superintendents and construction teams, ...

  • Marcum LLP

    Tax Senior Manager

    1 day ago

    Marcum LLP Hartford, United States

    Tax Senior Manager - Family Office Services page is loaded · Tax Senior Manager - Family Office Services · Apply · locations · Hartford, CT · time type · Full time · posted on · Posted 3 Days Ago · job requisition id · R3982 · Marcum LLP offers a great career with exce ...

  • Marcum Search

    Assurance Senior Manager

    1 week ago

    Marcum Search Hartford, United States

    Marcum LLP offers a great career with exceptional benefits. · There's a lot to think about when it comes to launching your career. At Marcum, we offer you a world of opportunity, a highly competitive salary, exceptional benefits, flexible work options, and industry-leading techn ...

  • Bohan & Bradstreet

    Senior Production Manager

    3 weeks ago

    Bohan & Bradstreet Hartford, United States

    Specialty Materials company with a global presence is seeking an experienced Senior Production Manager. Their materials are used in a variety of industries including coatings, inks & graphics, 3D printing and specialty chemicals. · OPPORTUNITY : · Reporting to the head of Opera ...

  • Eversource Energy

    IT Senior Program Manager

    2 weeks ago

    Eversource Energy Hartford, United States

    IT Senior Program Manager (Hybrid) · This is a hybrid role. The first three months are fulltime in the office. · Our Team · The IT Program Manager position is responsible for leading and delivering complex, large-scale programs/projects from beginning to end, including developmen ...

  • O'Connor Construction Management Inc.

    Senior Project Manager

    3 weeks ago

    O'Connor Construction Management Inc. Hartford, United States

    OCMI, Inc.(OCMI) is a full service, independent construction management company with over 40 years' experience in the industry. We have offices in Dallas, Las Vegas, Seattle, Charlotte, Washington D.C., and throughout California, serving a broad range of markets: Federal Governme ...

  • O'Connor Construction Management Inc.

    Senior Project Manager

    2 weeks ago

    O'Connor Construction Management Inc. Hartford, United States

    OCMI, Inc.(OCMI) is a full service, independent construction management company with over 40 years experience in the industry. We have offices in Dallas, Las Vegas, Seattle, Charlotte, Washington D.C., and throughout California, serving a broad range of markets: Federal Governmen ...

  • Presidio

    Senior Project Manager

    1 week ago

    Presidio Hartford, United States

    SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT · Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, ...

  • Capital Preparatory Schools

    Senior Development Manager

    1 week ago

    Capital Preparatory Schools Hartford, United States

    If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. · Senior Development Manager · Full Time · Professional · Bridgeport, CT, US · 7 days ago · Requisition ID: 1311 · SENI ...

  • Shepard Steel

    Senior Project Manager

    1 week ago

    Shepard Steel Hartford, United States

    Job DescriptionJob DescriptionSalary: · Shepard Steel Co, Inc. is looking for an experienced Senior Project Manager for our Structural Steel division. This candidate should have 10+ years of experience in the steel fabrication and/or erection industry, and a well-regarded reputa ...

  • PwC

    Tax Senior Manager

    6 days ago

    PwC Hartford, United States

    Industry/Sector · Not Applicable · Specialism · Entrepreneurial & Private Business (EPB) - General · Management Level · Senior Manager · Job Description & Summary · A career in our Personal Financial Service practice, within PwC Private, will provide the opportunity to hel ...

  • Connecticut Innovations

    Senior Project Manager

    1 week ago

    Connecticut Innovations Hartford, United States

    Come join one of our portfolio companies - Covr Role includes equity · Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. · Looking for someone to be onsite in Hartford, CT 4-days a week. · Covr Financial ...

  • CohnReznick

    Assurance Senior Manager

    2 days ago

    CohnReznick Hartford, United States

    As CohnReznick grows, so do our career opportunities. As one of the nation's top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they do · We currently have an exciti ...