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Data Center Analyst 4 - Eagan, United States - Unisys Corporation
Description
We Believe in Better
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our .Simply put, we believe in better lives. Join us
Learn more about Unisys and our key solution offerings: , , ,
What success looks like in this role:
Assists programmers and analysts in researching causes for any discrepancies in printed reports to prevent unnecessary reruns. * Monitors and operates datacenter equipment according to plan and/or SLA. * Takes part in disaster recovery projects; knowledge in computer network. * Identifies client order information, coordinates installation, timing and owning resources, Inventories shipments, identifies and store all software and licenses. * Notifies customers when scheduled computer processing has been delayed. * Prepares documentation of all installations, floor plans, rack or cabinet diagrams, management of all existing documentation and planning for new installations. * Prepares for asset disposal by performing manual labor to move. * Maintains forms, logs and checklists, which are used to compile balancing information, statistical totals, setup instructions and checklists. * Completes tickets to meet or exceed the SLA requirements. Performs service request and change request processing. * Operates as a backup for miscellaneous break-fix support/configuration for servers and other devices. * Provides support for hardware maintenance, break-fix issues, and overall consulting for various operational issues. * Provides technical support. * Receives shipments for all inbound equipment for SLC Data Center. * Supports Data Center Security and Audits in ISO Certification Compliance, SAS70, SOX, etc. * Supports change and request management for Data Center Facility changes and maintenance. * Supports Data Cabling; Network, SAN, KVM or remote out of band management systems, including managing cabling contractors. * Supports data center administration and control services including physical security and infrastructure set-up. * Supports Installation of equipment on the Data Center floor, requesting and oversight of power, network, SAN and KVM connections. * Supports Media Services Management with a matrix relationship with Storage Group. * Supports overall Data Center capacity design, planning and tracking. * Supports Power Circuits and Cooling to maximize efficiency, interface with data center facilities * Supports System Installation and Decommission (Install Practice sends out all required service requests according to standard Six Sigma process) and break/fix processes. * Supports asset tracking, configuration management, physical equipment locations and tracking all connections.
You will be successful in this role if you have:
Requires a HS degree or equivalent and 1 year of experience in IT, technical support and Data Center Operations including Rack, stack, and server provisioning * Cable management (copper cable termination / understanding of fiber optic cabling) * Facilities planning - space, power and cooling * A+ and N+ Certifications, required * MCP in Windows XP, required * MCSA/MCSE preferred * Experience in enterprise backup solutions, knowledge of Symantec NetBackup preferred
Unisys is an Equal Opportunity Employer – Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity
