-
Service BDC Agent
2 weeks ago
Southern 441 Toyota Royal Palm Beach, United StatesJob Description · Job DescriptionSouthern 441 Toyota is one of the region's best dealerships. Our team enjoys consistent training programs for accelerated growth, a fantastic culture with a fun and vibrant environment that promotes a winning team. We believe in promoting from wit ...
-
Ramp Service Agent
2 weeks ago
Atlantic Aviation Boca Raton, United StatesJob Description · Job DescriptionWhy You'll Love This Ramp Service Agent Job · Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professiona ...
-
Guest Service Agent
2 weeks ago
Crescent Hotels & Resorts Deerfield, United States Part timeAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do We und Guest Service, Agent, Part Tim ...
-
Guest Services Agent
3 weeks ago
Wyndham Hotels & Resorts Jupiter, United States** Guest Services Agent** · Location: Jupiter, FL, US, 33477 · Property Name: Wyndham Grand Jupiter Req Id: 18726 · Wyndham Grand is now seeking a Guest Services Agent to join our team at the Wyndham Grand Jupiter location in Jupiter, Florida · **Job Summary** · The Guest Se ...
-
Guest Service Agent
2 weeks ago
Crescent Hotels & Resorts Deerfield, United States Full timeAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do We und Guest Service, Agent, Service, ...
-
Guest Service Agent
3 days ago
Crescent Services Deerfield, United States Full timeAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do · We understand what it takes to be ...
-
Customer Service Agent
2 weeks ago
JP Miller & Sons Services, Inc. Deerfield Beach, United StatesJob Description · Job DescriptionWe're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving ...
-
Dealer Support Services Agent
2 weeks ago
Interstate Title Solutions Inc Delray Beach, United StatesJob Description · Job Description Consistently handle inbound phone calls · Consistently perform outbound phone calls · Initiating of electronic communication via email and/or fax · Handling of documents received (electronic and shipped) · Filing of accounts · Scheduli ...
-
Veronica Mitchell - State Farm Agent Palm Beach Gardens, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents are independent ...
-
Insurance Account Representative
2 weeks ago
Christopher Tighe - State Farm Agent West Palm Beach, United States Full timePosition Overview · If you enjoy talking to people, are driven to achieve, have a passion for being the best in a fast paced work environment and some day aspire to run your own business but don't feel ready to jump right in yet, this opportunity may be for you. The position is d ...
-
Veronica Mitchell - State Farm Agent Palm Beach Gardens, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents are independent ...
-
Customer Service Representative
5 days ago
Vivian Suarez - State Farm Agent West Palm Beach, United States Full timePosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...
-
Account Manager
6 days ago
Vivian Suarez - State Farm Agent West Palm Beach, United States Full time*Must have prior State Farm experience and reside in Florida* · Position Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for y ...
-
Call Center Representative
2 weeks ago
PHH Mortgage West Palm Beach, United States Full timeThe Coordinator, Customer Resolutions is a call center phone agent position within the Company's forward mortgage servicing business. This position reports to a Team Lead, Customer Resolutions and works independently on a team located in one of four sites: Mount Laurel, NJ, West ...
-
Insurance Sales Agent
2 weeks ago
Florida Farm Bureau Palm Coast, United StatesInsurance Sales Representative · Job Overview · We are seeking energetic self-starters who are interested in a rewarding insurance sales career. This role requires high achievers with a positive and professional attitude, excellent communication skills and self-discipline. This i ...
-
Insurance Agent
2 weeks ago
Comparion Insurance Agency Palm Coast, United StatesPay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these p ...
-
Enrollment Agent I
3 weeks ago
Idemia West Palm Beach, United States Full time RegularResponsibilities · Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, "people" person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get ...
-
Insurance Customer Service Representative
6 days ago
Lebrun Insurance Agency, Inc West Palm Beach, United States Full timeJoin Lebrun insurance agency, Inc, a reputable insurance agency located in the beautiful city of West Palm Beach, Florida. We are committed to providing exceptional customer service and building long-lasting relationships with our clients. As an Insurance Customer Service Represe ...
-
Personal Lines Account Manager:
2 weeks ago
Gpac West Palm Beach, United States Full timeJOB DESCRIPTION: $55K-$75K · Job Requirements: · Excellent at customer service - talking with clients and explaining coverages to them. Master at organization and administration. Flexible and willing to learn. At least 5 years of insurance agency experience. P&C insurance license ...
-
Part Time Agent
2 weeks ago
Crisis24 Palm Beach, United States Part time· Patriot Group is a boutique security services company that prides itself on providing white glove security and consulting services joined forces with Crisis24 a GardaWorld Company to create a Global Protective Solutions powerhouse. · We are seeking part-time Security Agents. T ...
Guest Services Agent - West Palm Beach, United States - Wyndham Hotels & Resorts
Description
** Guest Services Agent**
Location: West Palm Beach, FL, US, 33417
Property Name: La Quinta by Wyndham West Palm Beach - Florida Tpke Req Id: 19309
La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham West Palm Beach - Florida Tpke location in West Palm Beach , Florida .
**Job Summary**
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
**Education & Experience**
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
**Physical Requirements**
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
**General Requirements**
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
**Fundamental Requirements**
Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
**COMPANY OVERVIEW:**
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.
We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Registry Collection Hotels, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Alltra, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
**Job Location:** La Quinta by Wyndham West Palm Beach - Florida Tpke , 5981 Okeechobee Boulevard , West Palm Beach , Florida 33417
**Employment Status:** Full-time
Guest Services Agent professionals in West Palm Beach
-
Cassia Nunes
Insurance Sales Agent
-
Tatiana Vega
Server