- Per Call Commission Bonus
- Medical, Dental, & Vision Insurance
- Basic Life Insurance
- 401(k) Savings Plan
- Opportunities for Advancement
- Work Life Balance
- Virtual Academy
- Skill Development Plan
- Promote and seek out opportunities to deliver a top-notch customer experience
- Interact with customers to identify their individual needs and opportunities for new/used cars sales presentation
- Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
- Complete phone calls as assigned by the BDC Manager
- Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
- Stay informed about new products, features, accessories, etc., and their benefits to customers
- Attend product and sales training as requested by BDC
- Attend sales meetings
- Maintain a professional appearance
- High school diploma or general education degree (GED)
- Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
- Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
- Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
- Clean driving record & valid driver's license
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BDC Call Center Agent
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Mercedes-Benz of Palm Beach West Palm Beach, United StatesNew Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required. ...
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BDC Call Center Agent
1 week ago
Mercedes-Benz of Palm Beach West Palm Beach, United StatesJob Description · Job DescriptionNew Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls ...
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BDC Outbound Call Center Agent
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Mercedes-Benz of Palm Beach West Palm Beach, United StatesJob Description · Job DescriptionNew Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls is preferred, but not required. · ...
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Morgan Auto Group West Palm Beach, United StatesDescription · "> Arrigo Chrysler Dodge Jeep Ram West Palm Beach is looking for Business Development Center Agents for the Sales Department. We have an excellent management team and are family owned and operated. Our employee support is unmatched. · This will be hourly with co ...