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Phoenix

    assistant store manager - Phoenix, AZ, United States - South Mountain Store (19th Ave & Baseline)

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    Full time
    Description

    Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) in Arizona and Maryland to help fund the Goodwill mission of ending unemployment.

    Assists with leading production room as appropriate.

    Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.

    Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.

    Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.

    Ensures payroll costs and operating costs are managed to budget.
    Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
    Partners with community businesses and organizations to promote Goodwill mission.
    Serves as a Goodwill ambassador to the community.
    Leads the day-to-day operations of the sales floor.
    Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
    Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.
    Processes complex sales transactions, including customer returns.

    Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.

    Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.

    Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.

    Plays critical role in driving company culture change efforts and change management processes.
    High School Diploma, GED, or equivalent work experience
    One-year work experience in Retail Management required
    Proficient in Microsoft Office Suite
    5 Medical Plans
    ~ Employer Funded Health Reimbursement Account (HRA)
    ~3 Dental Plans
    ~ 401K (Immediate participation upon hire)
    ~ Employee Assistance Program (EAP)
    ~ Paid Holidays
    ~ Work for a company which values diversity and is centered on success. Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at , option 5, or .We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website () to learn how to report it.

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