Front Desk Concierge - West Harrison, United States - Opus Operations
Description
'''Overview'''We are seeking a friendly and organized Front Desk Agent to join our team.
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service.
If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.
'''Duties'''- Greet guests in a warm and welcoming manner
- Answer phone calls and respond to guest inquiries
- Provide information about amenities, local attractions, and dining options
- Handle guest complaints or concerns with professionalism and empathy
- Maintain a clean and organized front desk area
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Strong attention to detail
- Ability to multitask and prioritize tasks effectively
- Professional appearance and demeanor
Pay:
From $16.00 per hour
Benefits:
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Application Question(s):
- Are you available to work 7am3pm?
- Are you available to work 3pm11pm?
- Are you available to work 11pm7am?
Experience:
- Front desk: 2 years (preferred)
- Concierge: 2 years (preferred)
Language:
- English (required)
Work Location:
In person
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