Warehouse Logistics Manager - Miami - confidential

Description

Warehouse & Logistics Manager

Operations Department | Miami, FL (On-Site)

About us:

A wholesaler of brand and generic pharmaceuticals to the Veterinary Industry. We provide specialty hospitals and licensed veterinarians across all 50 U.S. states with a comprehensive catalog of brand-name and generic medications, including controlled substances and supply-sensitive products. Our mission is to equip veterinarians with the medications and support they need to deliver high-quality care, helping companion animals stay active and well.

Disclaimer: "We're helping one of our RF-SMART customers find their next Warehouse and Logistics Manager This is a direct hire opportunity with our customer's company. RF-SMART is providing complimentary recruiting support as part of our commitment to customer success."

Position Summary:

As the Warehouse & Logistics Manager, you will spearhead the operational excellence of our pharmaceutical distribution operations while building and leading a high-performing team of 10+ warehouse associates. You'll partner directly with our Director of Operations to establish accountability systems, optimize our RF-SMART NetSuite ecosystem, and play a pivotal role in our exciting expansion plans including a state-of-the-art new facility setup. This role offers the unique opportunity to elevate warehouse operations in a highly regulated pharmaceutical environment while contributing to our company's transformational impact on pets' lives.

Core Responsibilities:

• Build comprehensive KPI accountability systems using RF-SMART manager dashboards that drive individual and team performance metrics tied to company goals
• Lead and develop a team of 10+ warehouse associates through coaching, training, and professional development initiatives that foster growth and retention
• Establish operational excellence for a new state-of-the-art distribution facility from the ground up, designing workflows and processes for maximum efficiency
• Drive continuous improvement initiatives by analyzing root causes of operational issues and implementing systematic solutions for long-term resolution
• Optimize technology integration within the RF-SMART NetSuite ecosystem to streamline pick, pack, and ship processes across pharmaceutical supply chain operations
• Ensure regulatory compliance across all warehouse operations in our highly regulated pharmaceutical environment while maintaining quality standards
• Support multi-site expansion planning with potential involvement in West Coast facility development (Nevada region) within 12-24 months
• Collaborate cross-functionally with sales, regulatory compliance, and leadership teams to align warehouse operations with broader business objectives

Must-Have Requirements:

• Proven people leadership experience managing 10+ warehouse or distribution team members with demonstrated ability to build accountability and drive results
• Warehouse/logistics management experience in supply chain, distribution, or manufacturing environments (pharmaceutical experience preferred but not required)
• Technology aptitude with warehouse management systems, ERP platforms, or similar operational software (RF-SMART/NetSuite experience a plus).
• Automation Technologies such as Locus Robotics, AutoStore or similar
• On-site availability - this is a fully on-site position in Miami, FL (Doral area) Monday-Friday with occasional Saturday coverage (9am-1pm)
• Problem-solving mindset with ability to analyze data, identify trends, and implement systematic improvements
• Regulatory awareness or willingness to learn compliance requirements in highly regulated industries
• US work authorization - must be legally authorized to work for any US employer without sponsorship requirements

Preferred Qualifications:

• Multi-site warehouse or distribution experience
• Background in pharmaceutical, healthcare, cosmetic, retail, or e-commerce distribution

What Makes This Role Unique:

Greenfield Opportunity: Set up a brand-new, state-of-the-art distribution facility - design processes from scratch rather than inheriting existing systems

Growth Partnership: Leadership actively seeks your expertise and input on warehouse design, productivity optimization, and operational strategies - this isn't a "take orders" role

Expansion Involvement: Potential opportunity to support West Coast facility development as we scale nationwide operations

Strong Foundation: Join a warehouse team with excellent retention and newly hired enthusiastic associates who've created a collaborative, positive culture.

Selection Process:

Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes initial screening with our recruiter, discussions with our HR Manager and Director of Operations, and a final informal meeting with company leadership to ensure mutual culture fit. We also request 1-2 professional references as part of our process.

Ready to Transform Operations with Us?

If you're excited about building something from the ground up while leading a collaborative team in a regulated environment that directly impacts customer success, we'd love to hear from you.