Logistics Manager - Miami, FL

Overview · *Join the Windstar Cruises team:* · Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts car ...

Job description

Overview
*Join the Windstar Cruises team:*
Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people's perspective through inspired travel.

Job Summary:
The Logistics Manager is responsible for planning, executing, and overseeing all hotel and technical freight movements across the Windstar fleet to ensure timely, compliant, and cost‑effective delivery to vessels worldwide. This role manages the end‑to‑end logistics lifecycle—including freight budgeting, carrier management, routing strategy, customs coordination, and invoice reconciliation—across multiple markets and regions in a fast‑paced, operationally critical environment.

Reporting to the Director, Supply Chain & Logistics, the Logistics Manager plays a key role in supporting fleet operations by aligning logistics execution with vessel schedules, loading plans, and operational priorities. The position requires strong cross‑functional coordination with onboard teams, port agents, procurement, technical operations, and finance, while maintaining rigorous cost control and regulatory compliance.

Responsibilities
Logistics Strategy & Execution

• Plan, coordinate, and execute all hotel and technical freight movements to meet vessel loading schedules, voyage timelines, and operational requirements.
• Recommend and select appropriate shipping methods, routing strategies, and carriers to balance cost, reliability, and delivery timelines.
• Manage published fleet‑wide loading and consolidation schedules across all ships and operating regions.
• Prioritize logistics activities to ensure on‑time delivery in a dynamic, multi‑market operating environment.

Carrier & Partner Management

• Negotiate contracted terms, service levels, and freight rates with global logistics providers and freight forwarders.
• Build and maintain strong working relationships with logistics partners, port agents, customs brokers, and service providers.
• Monitor carrier performance and proactively address service issues, delays, or cost variances.

Freight Budget & Cost Control

• Manage and oversee hotel and technical freight budgets in alignment with annual plans and operational forecasts.
• Review, reconcile, and approve monthly freight invoices per vessel and per voyage in accordance with accounting guidelines.
• Track freight spend, identify cost‑saving opportunities, and support continuous improvement initiatives across logistics operations.

Inventory & Vessel Landing Management

• Maintain accurate tracking, counts, and reporting of Windstar‑owned inventory across all storage locations and transit points.
• Manage and track vessel landings in accordance with approved processes and documentation standards.
• Ensure freight documentation and inventory records are accurate, timely, and audit‑

Customs, Compliance & Documentation

• Monitor and manage import/export processes to ensure compliance with international trade regulations, customs requirements, and legal standards.
• Coordinate pre‑alerts, customs clearance documentation, and inbound/outbound freight requirements with vessels, port agents, and internal teams.
• Serve as a subject‑matter resource for customs, regulatory, and documentation issues impacting fleet logistics.

Cross
‑
Functional Collaboration

• Act as the primary logistics liaison between vessels, port agents, and shoreside teams, including Supply Chain, Hotel Operations, Technical Operations, and Finance.
• Collaborate with internal stakeholders to establish best practices, standard operating procedures, and cost‑control initiatives.
• Support special projects, dry docks, deployment changes, and ad‑hoc initiatives as assigned by the Director.

Qualifications
Experience

• Minimum of 3 years of international logistics experience, preferably in maritime, cruise, hospitality, or complex global supply chain environments.
• Proven experience managing freight movements across multiple regions and transportation modes.
• Demonstrated success negotiating carrier contracts and managing competitive bid processes.

Education & Skills

• Bachelor's degree in Logistics, Supply Chain Management, Business, or related field preferred.
• Strong financial acumen with experience managing budgets, freight costs, and invoice reconciliation.
• Advanced proficiency in spreadsheets and reporting tools; strong attention to detail and data accuracy.
• Exceptional written and verbal communication skills, with the ability to work effectively across diverse internal and external stakeholders.
• Ability to work independently, manage competing priorities, and perform effectively under tight timelines and operational pressure.

Preferred Qualifications

• Cruise line or maritime logistics experience.
• Familiarity with AMOS and MXP purchasing systems.
• Experience coordinating logistics for dry docks, remote ports, or complex customs environments.
• Strong problem‑solving mindset with a continuous improvement orientation.

Work Environment & Physical Requirements

• Office‑based with periodic travel (20%).
• Ability to manage periods of high workload, deadline sensitivity, and operational urgency.

Benefits:
For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.

EEO:
Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.