Housekeeping Supervisor - San Diego, United States - La Jolla Beach & Tennis Club

La Jolla Beach & Tennis Club

Verified Company

San Diego, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

The La Jolla Beach & Tennis Club is currently seeking a highly skilled Housekeeping Supervisor to join our team at our beautiful oceanfront property
Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community-mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.

What we offer:

Free daily meal and salad bar
Free parking
Benefits including: Medical, Dental, Vision, 401K (based on employment status)
Paid vacation, sick, and holiday time
Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining
Property retail shop and hotel discounts

- $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

Consistently provide professional, attentive, and genuinely friendly service
Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Schedule:
Full Time, typically 8am-4:30 pm. Days Vary.

Pay:
$22.50

SUMMARY
Assists the Housekeeping Manager in the direction and coordination of the Beach Club Housekeeping, Public Areas and Laundry operations.

Promotes and follows LJBTC, Inc.'s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Contributes to the overall cleanliness, productivity and services of the hotel by assisting in maintaining an organized and efficient housekeeping, public area and laundry operation.

Prepares inventory, productivity schedule and other reports as requested.

Responsible for inspecting rooms and public areas.

Schedules work assignments for Housekeeping and Laundry Staff.

Maintains familiarity with cleaning and laundry equipment location, operation and repair.
Maintains ongoing communication with Front Office to ensure tracking of guest assistance requests, delegation of tasks, staff responsiveness, timely completion of assignment and callbacks to Front Office/guests/others with completion times.

Completes inventories and purchase orders for guest rooms, cleaning supplies and all items necessary for the housekeeping and laundry departments.

Stays abreast of current and new industry trends and technology.

Trains staff on position requirements, policies and procedures.

Maintains a room record of principal goods (beds, appliances, carpets) in rooms.

Completes payroll and attendance records, and schedules paid time off.

Makes recommendations to Housekeeping Manager for room improvement and special repairs.

Communicates to Engineering Department needed repairs to apartments and follow up.
Assists with special cleaning projects.
Acts as the primary department contact in the absence of the Housekeeping Manager_._

Conducts inspections of rooms and public areas to insure compliance with company signature standards and documents findings. Follows up with staff as needed.

Regularly monitors service and teamwork.

Maintains a presence in the Housekeeping department to answer the phone and greet visitors.

Maintains safe working conditions within the housekeeping and laundry departments and hotel.

Insures that the housekeeping and laundry staff follow safety rules and procedures; takes corrective action where required to improve safety in work areas.

Keeps immediate supervisor promptly and fully informed of all problems and matters of significance.

Must be available to work any shift.
Other duties and responsibilities may be assigned.

OUTCOME

Meeting and exceeding customer expectations by ensuring the housekeeping staff provides signature service service and teamwork will strongly influence guest impressions of the total organization.

Performing all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures will contribute to guest comfort and satisfaction.

A satisfied guest is a repeat customer who expects and deserves the highest quality of cleanliness.

SUPERVISORY RESPONSIBILITIES
Supervises employees in housekeeping and laundry units. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative