Jobs

    Lexus Vehicle Delivery/Technology Specialist - Lawrence Township, United States - Haldeman Lexus of Princeton

    Haldeman Lexus of Princeton
    Haldeman Lexus of Princeton Lawrence Township, United States

    4 weeks ago

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    Description

    Haldeman Lexus of Princeton – Vehicle Technology Specialists

    CAREER OPPORTUNITY – Haldeman Lexus of Princeton is currently looking to fill Full-time and Part-time positions at our dealership.
    We are looking for customer-focused, enthusiastic individuals with exceptional communications skills, and a professional appearance.
    This is a great opportunity for qualified individuals to start a career with a Local Family owned Dealership with advancement opportunities.

    DELIVERY SPECIALISTS - This position ensures that every owner receives a proper delivery of the vehicle features and controls, with special emphasis on properly educating the customer about the technology in the vehicle.
    Applicants must have great people skills and be a problem solver and great listener.
    This individual must also be available to work on Saturday. You will also be required to assist with off-site deliveries, moving inventory and other Dealership tasks required by the Managers.

    REQUIREMENTS - All applicants must have exceptional communication skills.
    Previous Automotive experience is a PLUS, but NOT REQUIRED.
    Must be flexible to work Saturday and must achieve performance goals.
    Employment will be contingent on a satisfactory employment history, background investigation and drug screen.
    Applicant must have a clean Driving Record


    • Present Lexus products in an effective manner that ensures customer understanding


    • Maintain a high degree of product and technical knowledge.
    Conduct continuous research and maintain a collection of Lexus product and technical information.


    • Resolve customer inquiries for vehicle technology issues.


    • Troubleshoot Vehicle Technology features.


    • Master product knowledge on all vehicles.


    • Develop and practice presentations for all Lexus vehicles and their features.


    • Maintain and utilize a collection of technology information and resources to assist in explanations.


    • Assist customers in the delivery of their vehicles and personalize those deliveries to their needs.


    • Demonstrate vehicles features, technical and dynamic systems, and controls.


    • Introduce and explain quick guides and online resources for more in-depth information.


    • Maintain a log of all customer deliveries.


    • Follow up on delivered vehicles within a specified amount of time to ensure customer satisfaction and understanding of featured technology


    • Train Sales Staff and other dealership personnel on new technology


    • Pro-actively engage with customers who visit the dealership to answer questions and respond to concerns.


    • Pro-actively collaborate with the Sales department to assist customers with their technology concerns by appointment.


    • Oversee deliveries for the sales team ensuring proper information is explained.


    • Any other related responsibilities as assigned by manager.

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