Manager, Patient Services Functional Analyst - New Brunswick, United States - Bristol-Myers Squibb

Bristol-Myers Squibb
Bristol-Myers Squibb
Verified Company
New Brunswick, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.

From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity.

Take your career farther than you thought possible.


Summary:


Key Responsibilities:


  • Collaborate regularly with a diverse range of internal teams including scheduling, partners, product management and provide guidance on documenting business requirements in user stories.
  • Requirement gap analysis and contribute to user stories functional risk assessment.
  • Functional verification of user stories before passing it to the testing team.
  • Collaborate with BMS Hyderabad team on user stories, requirements clarification, insprint refinement, sprint demos.
  • Collaborate with technical and integration team on integration mapping.
  • Salesforce and Integration defect triage and helping technical resources on defect management.
  • Author GxP documentation like configuration specification, data dictionary, user access and permissions as well as contribute to user requirement specification.
  • Assess new requirement impacts to translation and manage end to end translation process from IT.
  • Build strategy and execution for translating cell therapy 360 portals into new languages / markets.
  • Collaborate with production support team on priority defects.
  • Mentor and guide the team on requirement management, sprint & release demos.
  • Keeps continuous improvement and process efficiencies in mind when evaluating releases and enhancements.

Education:


  • Bachelor's degree: degree in computer science, management information systems or related field, or equivalent experience.
  • Master's degree preferred.

Work Experience:


  • 57 years of experience in IT project execution and/or business consulting on large enterprise implementations.
  • 3+ years of experience in Salesforce Technology as Functional / Business Analyst and having exposure to Salesforce configurations.
  • At least 2+ years of experience working in pharmaceutical industry is preferred.
  • Experience working with Onsite and Offshore teams.
  • Experience on systems supporting multiproduct, multiregions scheduling would be a plus.
  • Experience on GxP systems Is preferred.

Certifications:


  • Salesforce Certified Administrator or Advanced Administrator certification(s) a plus.
  • Salesforce Certified Service Cloud Consultant certification(s) a plus.

Skills/Abilities:


  • Excellent written and verbal communication skills, interpersonal and collaborative skills.
  • Ability to communicate complex information and concepts to audiences at all levels in business and technical teams.
  • Ability to manage a global team in a matrix organization.
  • Ability to manage a complex vendor environment.
  • Experience with Salesforce Platform.
  • Experience with SDLC methodologies (Agile, SCRUM).

Uniquely Interesting Work, Life-changing Careers

On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs.

The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility.

For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture.

For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities.

As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
More jobs from Bristol-Myers Squibb
See all jobs of Bristol-Myers Squibb