Medical Receptionist/referral Coordinator - Reading, United States - Dowd Medical Associates
Dowd Medical Associates
Reading, United States
Verified Company
2 weeks ago
Description
About us
Dowd Medical Associates is a thriving pediatric office located in Reading, MA. We are a professional medical office who work as a team to provide excellent care for our patients.
Overview:
Responsibilities:
- Greet patients and verify accurate demographics and current insurance information
- Schedule/reschedule patient appointments and answering phones
- Coordinate patient referrals to specialists and other healthcare providers
- Ensure all referral requests are processed accurately and in a timely manner
- Communicate with patients, healthcare providers, and insurance companies regarding referral status.
- Maintain confidentiality and adhere to HIPAA guidelines when handling patient information
- Utilize electronic medical records to manage referrals/appointments efficiently
Skills:
- Strong administrative skills with attention to detail
- Knowledge of pediatric office procedures and ECW is a plus
- Familiarity with patient service coordination
- Understanding of HIPAA regulations related to patient privacy
Pay:
$ $23.00 per hour
Benefits:
- 401(k)
- Free parking
- Health insurance
- Paid time off
- Paid training
Healthcare setting:
- Private practice
Medical specialties:
- Pediatrics
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)
Ability to Commute:
- Reading, MA required)
Work Location:
In person