Veterinary Csr - Tustin, United States - VCA Animal Hospitals

VCA Animal Hospitals

Verified Company

Tustin, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

We are looking for someone who has the ability to work directly with our clients.

Must have previous experience in an animal hospital and it would be a plus to have knowledge of veterinary terminology.

ESSENTIAL FUNCTIONS:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Placing outbound calls for followups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Creating and presenting treatment plans based on the doctor's recommendations.
Answering questions regarding services and cost
Managing medical records, charts, reports and correspondence

QUALIFICATIONS:

At least one year of proven past experience helping clients in an animal hospital setting
High School Diploma/GED or equivalent
Excellent listening and communication skills
Compassion for pets and people—as well as awareness and understanding of others' reactions
Proven decisionmaking skills to choose the most appropriate course of action
The ability to integrate new information into problemsolving
Proficiency in Microsoft Office
Willingness to work nontraditional hours, including nights, weekends and holidays
The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste

Benefits:

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more The information in this position description indicates the general nature and level of work to be performed.

It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

Compensation is negotiable based on education, experience and other relevant credentials. The pay range for this position is $18 to $21 per hour.

Benefits:

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
**The information in this position description indicates the general nature and level of work to be performed.

It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.