Front Office Specialist - Nashville, United States - Gaylord Opryland Resort & Convention Center

Gaylord Opryland Resort & Convention Center Nashville, United States

2 weeks ago

Full time

Description

Additional Information Must have prior front office experience in a hotel, must have open availability, Overnight Shift

Job Number

Job Category Rooms & Guest Services Operations

Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency.

Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.

Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way.

The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests.

At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE.
In joining Gaylord, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
Begin your purpose,
Belong to an amazing global team, and
Become the best version of you.

Source:
Hospitality Online

Front Office Specialist

1 week ago

Marriott Hotels & Resorts Nashville, United States

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Pr Specialist, Office, Hotel, Bu ...
Medical Office Specialist

2 days ago

HCA Nashville, United States

Introduction · Do you have the career opportunities as a(an) Medical Office Specialist you want with your current employer? We have an exciting opportunity for you to join Centennial Heart which is part of the nation's leading provider of healthcare services, HCA Healthcare. · Be ...
Medical Office Specialist

2 days ago

HCA Nashville, United States

Introduction · Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Medical Office Specialist opening with Women's and Children's Specialists today and find out what it truly means to be a part of the HCA Healthcare team. · ...
Medical Office Specialist

2 days ago

HCA Nashville, United States

Introduction · Do you want to join an organization that invests in you as a(an) Medical Office Specialist? At Centennial Heart, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. · Ben ...
Office Operations Specialist

1 week ago

SoftwareONE Nashville, United States

Why SoftwareOne? · For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our ...
Office Operations Specialist

1 week ago

SoftwareONE Nashville, United States

Why SoftwareOne?For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our se ...
Front Office Specialist

2 weeks ago

Marriott International, Inc Jere Baxter, United States

Additional Information Must have prior front office experience in a hotel, must have open availability, Overnight Shift · Job Number · Job Category Rooms & Guest Services Operations · Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee ...
Office Operations Specialist

1 week ago

SoftwareONE Nashville, United States

Why SoftwareOne? · For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are ou ...
Office Technology Specialist

2 weeks ago

Cranial Technologies Nashville, TN, United States Full time

Cranial Technologies is the only company in the world completely dedicated to the research, diagnosis and treatment of plagiocephaly, commonly called flat head syndrome. With over 300,000 babies successfully treated, we are the plagiocephaly experts. · We are currently looking f ...
In-Office Licensing Specialist

1 week ago

Tri Star Energy Nashville, United States

· Position at Tri Star Energy, LLC · Summary: · Tri Star Energy is currently seeking an experienced and qualified Licensing Specialist to join our innovative Legal team in our Store Support Center in Nashville, TN. The Licensing Specialist is responsible for researching, renew ...
Medical Office Specialist

2 days ago

HCA Healthcare Nashville, United States Full time

Description · Introduction · Do you have the career opportunities as a(an) Medical Office Specialist you want with your current employer? We have an exciting opportunity for you to join Centennial Heart which is part of the nations leading provider of healthcare services, HCA He ...
Medical Office Specialist

2 days ago

HCA Healthcare Nashville, United States Full time

Description · Introduction · Do you want to join an organization that invests in you as a(an) Medical Office Specialist? At Centennial Heart, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of thre ...
Office Specialist Nashville SW

2 weeks ago

Cooks Pest Control Nashville, United States

Job Description · The Office Specialist is skilled in the day-to-day functions of the office, performing a variety of office/clerical duties, as well as some Accounting and HR functions, while also providing excellent customer service. · Customer Service · Answer incoming custome ...
Program Specialist, Grants Officer

3 days ago

VETERANS HEALTH ADMINISTRATION Nashville, United States

Summary · The incumbent provides administrative support for the Associate Chief of Staff for Research (ACOS) and the Administrative Officer (AO) for Research at the TVHS Research & Development. The Program Specialist keeps the AO fully informed and abreast of all current adminis ...
Program Specialist, Grants Officer

4 days ago

VETERANS HEALTH ADMINISTRATION Nashville, United States

SummaryThe incumbent provides administrative support for the Associate Chief of Staff for Research (ACOS) and the Administrative Officer (AO) for Research at the TVHS Research & Development. The Program Specialist keeps the AO fully informed and abreast of all current administrat ...
Front Office Specialist- Overnight

1 week ago

Marriott Nashville, United States

**Additional Information** Must have prior front office experience in a hotel, must have open availability, Overnight Shift · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nash ...
In-Office Fuel Billing Specialist

5 days ago

Tri Star Energy Nashville, United States

Summary · : · is currently seeking an experienced, dedicated, and qualifiedFuel Billing Specialist to join ourFuel Billing team in our Store Support Center in . The Fuel Billing Specialist is responsible for entering fuel movements into the system on a daily basis and keying dai ...
Office Support and Customer Service Specialist

2 weeks ago

Ricoh Americas Corporation Nashville, United States

An integral member of the service team by supporting the daily operations for all contracted services at customer accounts within a geographical area Assists management with process improvement, procedural testing and validation and ensuring field co Customer Service Specialist, ...
Family Office Services Client Specialist

2 weeks ago

First Horizon National Corporation Nashville, United States

Location: On site at location listed in job posting. Summary Provides consulting and strategic services to various banking business lines through development of strategies and programs for enhancement of the Customer Experience, to include but not be Client Specialist, Office, Cu ...
Family Office Services Client Specialist

4 days ago

First Horizon Bank Nashville, United States

Location: On site at location listed in job posting. · Summary · Provides consulting and strategic services to various banking business lines through development of strategies and programs for enhancement of the Customer Experience, to include but not be limited to support/develo ...