Lease Retention Specialist - Monrovia, United States - Sonic Automotive

Sonic Automotive Monrovia, United States

1 week ago

Description

Company Description

At
BMW/MINI of Monrovia, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.

Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.

So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary:
$15.00 per hour + Bonuses

(The Lease Retention Specialist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $

Job Description

Purpose

The
Lease Retention Specialist is responsible for building dealership and brand loyalty by ensuring our previous customers return to lease or purchase new vehicles.

This role requires highly engaged management of the dealership portfolio and daily interaction with customers via multiple communication methods on a scheduled basis.

This high-visibility role is critical to the dealership's overall success and presents a great opportunity and career path within Sonic Automotive.

Duties and Responsibilities

Responsible for managing the dealership's portfolio of previous lease and loan customers
Ability to deliver a VIP experience to dealership's loyalty customers to ensure repeat business
Responsible for ensuring the dealership achieves and/or exceeds OEM stated retention goals
Ability to multi-task and work within multiple systems (CRM, OEM Financial platform, retention specific sites, etc)
Contact customers via phone, email and text to communicate lease/loan end information
Continuous follow-up with retention customers from a minimum of 9 months prior to maturity to end of contract
Tracks all guest contact and communicates outcomes with management team
Utilizes knowledge of customer's current vehicle ownership (vehicle type, monthly payment etc.) to provide end of term solutions to meet the customer need
Ability to provide payment options (lease, loan and cash)
Schedule appointments for pre-inspections and new vehicle test drives

Salary:
$15.00 per hour + Bonuses

(The Lease Retention Specialist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $

***Looking for
Self Starter with a great attitude to take this position on... will set up appointments and track communication, and build partnerships with our Sales team to generate guests and sales stream.

Qualifications

Qualifications:

1-year minimum experience in any role within automotive sales department
Excellent verbal and written communication skills
Strong Microsoft Office computer skills
Ability to work independently and as part of a team in a fast-paced environment
Strong organizational and time management skills
Ability to read and comprehend rules, regulations, policies, and procedures.
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver's license

Additional Information

It's time to make the most important move of your careerFrom our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

"All your information will be kept confidential according to EEOC guidelines"

Customer Retention Specialist

1 week ago

Cozzini Bros., Inc. Los Angeles, United States

: · Cozzini Bros. Inc is America's #1 cutlery exchange service. We keep over 95,000 commercial kitchens nationwide with Cozzini-Engineered sharp knives and blades, exchanged every two weeks. We have engineered the next generation of durable, safety-enhanced cutlery that stays sha ...
Customer Retention Specialist

2 days ago

SCL Equipment Finance Tustin, United States

Job Description: Customer Retention Specialist - Business Financing · Are you seeking a rewarding and long-term career in business finance? Join our reputable 30-year-old company, SCL, as a Customer Retention Specialist. In this role, you will play a crucial part in building and ...
Lease Retention Specialist

1 week ago

Sonic Automotive Monrovia, United States

Lease Retention Specialist - BMW/Mini of Monrovia in Monrovia, CA at Sonic Automotive · Location: · 1425 Mountain Avenue · Monrovia, CA 91016 · Job Type: · Other · Experience: · Associate · About · At · BMW/MINI of Monrovia , a Sonic Automotive family dealership, you'll fin ...
Lease Retention Specialist

1 week ago

Sonic Automotive Monrovia, United States

Job DescriptionPurposeThe Lease Retention Specialist is responsible for building dealership and brand loyalty by ensuring our previous customers return to lease or purchase new vehicles. This role requires highly engaged management of the dealership portfolio and daily interactio ...
Enrollment and Retention Specialist

1 day ago

Los Angeles Christian Health Centers Los Angeles, United States

**SUMMARY**: · **ESSENTIAL DUTIES AND RESPONSIBILITIES**: · Enroll clients in California or federal health insurance programs as eligible: · - Screen clients by reviewing income information (pay stubs, employer statements, etc.). · - Follow up with the agency to ensure the client ...
Lead Housing Retention Specialist

1 day ago

Illumination Foundation Orange, United States

**_"Every person deserves compassion, dignity, and the safety of a place to call home."_**: · - Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of h ...
Title V Retention Specialist

1 week ago

Azusa Pacific University Azusa, United States Part time

Job Description · APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to esta ...
Retention Outreach Specialist

1 week ago

APLA Health Los Angeles, United States

Job DetailsJob LocationGleicher/Chen Health Center, Baldwin Hills - Los Angeles, CAPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$ $28.43 HourlyTravel PercentageUp to 25%Job ShiftDayJob CategoryHealth CareDescriptionPOSITION SUMMARY:Under the direct supervision of t ...
Patient Retention Specialist

1 day ago

JWCH Institute Los Angeles, United States

About the Company: · JWCH Institute, Inc. Wesley Health Centers is a private non-profit health agency that is working towards increasing access to high quality health care resulting in decreased health disparities among at-risk populations through the expansion of comprehensive ...
Housing Retention Specialist

1 week ago

Illumination Foundation Anaheim, United States

"Every person deserves compassion, dignity, and the safety of a place to call home." · Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessn ...
Outreach and Retention Specialist

4 days ago

California State University System Los Angeles, United States

our commitment to equity and diversity and the continuing effort to offer career ladder opportunities to our employees, the following position is being announced as a promotional recruitment. Only current CSULA state employees and APC-represented employees currently employed at o ...
Housing Retention Specialist

2 days ago

Illumination Foundation Anaheim, United States

Job Description · Job Description"Every person deserves compassion, dignity, and the safety of a place to call home." · Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards d ...
Patient Retention Specialist

1 week ago

JWCH Institute Los Angeles, United States

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. · Full Time 100% · Clerical · Los Angeles, Los Angeles, CA, US · 3 days ago · Requisition ID: 2590 · Salary Range: · $3 ...
Housing Retention Specialist

2 days ago

Illumination Foundation Orange, United States

Job Description · Job Description"Every person deserves compassion, dignity, and the safety of a place to call home." · Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards d ...
Enrollment and Retention Specialist

1 week ago

Los Angeles Christian Health Centers Los Angeles, United States

Job Description · Job Description · Interview clients on a one-to-one basis to determine eligibility for federal and state-funded health insurance programs; assess client eligibility and assist client to complete the application form; gather required eligibility documentation; ...
Patient Retention Specialist

1 week ago

JWCH Institute Los Angeles, United States

Job Description · Job DescriptionAbout the Company:JWCH Institute, Inc. Wesley Health Centers is a private non-profit health agency that is working towards increasing access to high quality health care resulting in decreased health disparities among at-risk populations through th ...
Patient Retention Specialist

2 days ago

JWCH Institute Los Angeles, United States

Job Description · Job DescriptionAbout the Company:JWCH Institute, Inc. Wesley Health Centers is a private non-profit health agency that is working towards increasing access to high quality health care resulting in decreased health disparities among at-risk populations through th ...
Enrollment and Retention Specialist

1 week ago

Los Angeles Christian Health Centers Los Angeles, United States

Job Description Job Description Interview clients on a one-to-one basis to determine eligibility for federal and state-funded health insurance programs; assess client eligibility and assist client to complete the application form; gather required eligibility documentation; submit ...
Enrollment and Retention Specialist

1 week ago

Los Angeles Christian Health Centers Los Angeles, United States

Job Description · Job DescriptionInterview clients on a one-to-one basis to determine eligibility for federal and state-funded health insurance programs; assess client eligibility and assist client to complete the application form; gather required eligibility documentation; submi ...
Enrollment and Retention Specialist

2 weeks ago

Los Angeles Christian Health Centers Los Angeles, United States Full time

SUMMARY: · Interview clients on a one-to-one basis to determine eligibility for federal and state-funded health insurance programs; assess client eligibility and assist the client to complete the application form; gather required eligibility documentation; submit applications to ...