Outlet Sales Associate - Austin, United States - Goodwill Industries of Central Texas

Goodwill Industries of Central Texas

Verified Company

Austin, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Summary of Position

The Outlet Sales Associate is responsible for providing excellent customer service as a first point of contact to the Outlet customers.

Additionally, this position has cash handling responsibilities.

This position partners with team members in a fast-paced environment to expedite merchandise to and from Outlet sales floor; and provides operational support to the management team.

Role and Responsibilities

Provide professional and friendly customer service support by greeting customers and explaining store/outlet layout.
Accurately handle cash, including, but not limited to, making change, operating and maintaining the cash register and credit card machine, and using a calculator when needed.
Maintain knowledge of merchandise and answers customer's questions courteously and promptly.
Maintain Outlet sorting tables stocked with merchandise, keep floor merchandise neat and orderly (furniture), and assist customers with purchase selection/pricing if requested.
Maintain a professional appearance and adhere to Goodwill uniform standards.
Maintain a professional demeanor at all times.
Adhere to work schedule set by supervisor.
Maintain an orderly and clean register area.
Maintain familiarity with store security procedures and exercise security practices when necessary.
Perform Outlet store upkeep duties as needed to include sweeping, mopping and wiping production tables.
Occasionally assist donors and customers outside of the Outlet, greet donors, receive donations, and supply donors with receipts.
Communicates our mission and vision effectively to our donors and customers.
Other duties as assigned.

Supervisory Responsibility
This position does not have supervisory responsibilities.

Required Skills & Qualifications

A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.
Ability to understand English and interact with customers and employees.
Ability to provide exceptional customer service to all of our customers.
Ability to perform basic math computations (e.g., computing percentages).
Ability to work well under pressure and maintain accuracy.
Willing and able to adapt to multiple demands and shifting priorities.
Ability to work flexible hours and days including weekends and holidays.
Bilingual preferred.

Physical Requirements

Must be able to lift up to 30 pounds at times.
Ability to work in a nonclimate controlled environment.
While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear.
The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus
Ability to use hands and fingers to operate a telephone and keyboard.
While performing the duties of this job, the employee is frequently exposed to airborne particles.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.