Behavioral Health Receptionist - Round Rock, United States - Begin Your Journey Counseling

Description

Overview:

Responsibilities:

• Greet and checkin patients, ensuring a warm, positive and welcoming experience
• Answer phone calls and direct them to the appropriate department or individual
• Schedule appointments for patients using an EHR software and document all client contact.
• Coordinate client scheduled and provider schedules
• Complete processing of claims and medical billing each day

Coordinate meetings / organize charts for clinical peer reviews

• Followup with clients to ensure that they are engaged in the treatment process
• Referral management
• Assist in and develop HIPAA compliant coordination of care with outside agencies
• Coorganize / engage in treatment team meetings
• Verify patient insurance information and collect copays as necessary
• Maintain patient records and ensure accuracy of information
• Assist with administrative tasks such as filing, faxing, and scanning documents
• Adhere to HIPAA regulations to maintain patient confidentiality
• Collaborate with medical staff to ensure smooth operations at the front desk
• Assists with the development and implementation of behavioral health marketing strategies such as supplementing social media posts and attending community outreach events when needed.

Qualifications:

• High school diploma or equivalent
• Previous experience an administrative assistant in a medical office or similar healthcare setting preferred
• Familiarity with medical terminology and procedures
• Ability to schedule appointments efficiently and manage a busy calendar
• Strong communication and customer service skills with the ability to handle difficult situations professionally Proficiency with microsoft office suite
• Knowledge of Simple Practice or similar electronic health record (EHR) system is a plus
• Excellent organizational skills and attention to detail and multitasking abilities
• Familiarity with social media management and marketing a plus

Please note that all positions at our company are paid. To apply, please submit your resume and cover letter highlighting your relevant experience in medical office administration.


Pay:
From $16.00 per hour


Expected hours:
per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient
• Private practice

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Administrative: 1 year (required)
• Medical terminology: 1 year (preferred)
• Behavioral health: 1 year (preferred)

Ability to Commute:

• Round Rock, TX required)

Ability to Relocate:

• Round Rock, TX 78664: Relocate before starting work (required)

Work Location:
Hybrid remote in Round Rock, TX 78664