Customer Service Coordinator - Devens, United States - BCF

BCF
BCF
Verified Company
Devens, United States

1 day ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

QUALIFICATIONS

Education and Experience

One to two years of related college level courses, certificate completion or related job training in contracts or business administration that has provided both theoretical and practical knowledge in the field.

Demonstrated ability to perform the essential functions of the job typically acquired through four or more years of related experience in administrative, marketing/customer service, or product support areas.

Knowledge, Skills and Abilities

Knowledge and understanding of customer service administration policies and practices, and FAA regulations including government procurement if applicable. General knowledge of Parker products and manufacturing, inspection and repair processes. General understanding, and ability to apply, continuous improvement methods.

Summary:


Looking for someone with HEAVY Excel experience: VLOOKUP, Pivot Tables, Formatting, Edits, Duplicates, Filtering, Sorting Data

Understanding of a PO's/Contracts:
Review terms and make sure they meet expectations. Work in multiple systems gathering or researching data for customers.

Face paced

Like to see longevity or career progression. Do not want to see a lot of contract jobs.

8am-5pm but can be flexible

Onsite - No Remote work
***
Maintains customer satisfaction by providing product, service and account information and monitoring performance for product warranty, maintenance agreements, and/or purchase orders. Typically, responsible for groups of accounts that are moderately complex or where account relationships are wellestablished.

Pay:
$ $30.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years
  • 3 years
  • 4 years
  • 5 years
  • 6 years
  • 7 years

Shift:

  • Day shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson

Ability to Commute:

  • Devens, MA preferred)

Ability to Relocate:

  • Devens, MA 01434: Relocate before starting work (required)

Work Location:
In person
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