-
Operations Specialist
3 weeks ago
SoftwareONE Roanoke, United StatesJob Function: · Software & Cloud Services · The role: · Buscamos un/a Tcnico/a de Operaciones que formar parte del Partner nmero 1 de Google en Espaa. Buscamos una persona con perfil Administrativo, muy orientada a tratar con personas, ordenada, responsable, a la que le apasio ...
-
Operations Specialist
2 weeks ago
SoftwareONE Roanoke, United StatesJob Function: · Software & Cloud Services · The role: · Buscamos un/a Tcnico/a de Operaciones que formar parte del Partner nmero 1 de Google en Espaa. Buscamos una persona con perfil Administrativo, muy orientada a tratar con personas, ordenada, responsable, a la que le apasio ...
-
Operations Service Specialist
2 weeks ago
Sapphire Innovations Spring Ridge, United StatesFujifilm Healthcare is dedicated to advancing human health through its products and technologies, supporting the changing landscape of the healthcare industry. In Europe, Fujifilm Healthcare is committed to creating new clinical value and improving the medical environment by prov ...
-
Oliver Wyman Group Roanoke, United StatesAbout Oliver Wyman CAVOK · Oliver Wyman CAVOK, an aviation, rail, and energy technical consulting company with offices in Atlanta, Georgia; Westlake, Texas; and London, England is looking for an experienced air carrier Airport Operations Subject Matter Expert (SME). This dynamic ...
-
An IT Developer specializing in SAP ABAP
2 weeks ago
NebulaWorks Roanoke, United StatesAbout the Company · Our company is one of the largest professional pension funds in Germany and has been responsible for the retirement provision of over doctors and over retirees for more than 60 years. · We secure the retirement for our doctors. For this, we rely on a team of 1 ...
-
Legal Operations Specialist
2 weeks ago
Titan Industries Lakeside, VA, United States Freelance**The Role**: · We are more than just a support team. We play a crucial role in the rapid and sustainable growth of Personio, ensuring the financial stability and legal compliance of the organization. If you want to be part of an interdisciplinary team of Finance, Legal, and Busi ...
-
Business Operations Specialist
3 weeks ago
Optum Draper, United States Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
-
Human Resources Operations Data Specialist
1 week ago
Virginia Community Colleges Botetourt County, United States Full timeJob Description · Innovation allows an organization to make the most of every dollar spent. At Virginia's Community Colleges System (VCCS), our compelling mission, our ambitious strategic plan and our fiscal realities challenge us to ensure that community college resources are ma ...
-
Human Resources Manager
5 days ago
Food Lion Roanoke, United States***LOOKING TO FILL THIS ROLE IN THE FOLLOWING STATES: WVA, VA, MD, DE · The Divisional HR Operations Manager is the lead HR resource for assigned retail divisions. Provide HR guidance and implementation to the Divisional Vice Presidents and leadership team in executing the busine ...
-
Control Engineer
3 weeks ago
Clear Engineering Recruitment Roanoke, United StatesControl Engineer · $105,000 - $115,000 · 401K · Health, Dental & Vision · Package · Roanoke, VA · This excellent opportunity to work for a market-leading critical system machinery manufacturer, who is offering the chance to become a technical controls engineering specialist. Work ...
-
PT Career Services Assistant
3 weeks ago
Piedmont Virginia Community Collage Roanoke, United States Part timeJob Description · Virginia Western College is a two-year public institution of higher education operating under the Virginia Community College System, a statewide system of community colleges. The College operates under the policies established by the State Board for Community C ...
-
PT Financial Aid Outreach Specialist
1 week ago
Commonwealth of Virginia Roanoke, United StatesTitle: PT Financial Aid Outreach Specialist · Agency: Virginia Western Community College · Location: Roanoke (City) - 770 · FLSA: Nonexempt · Hiring Range: Minimum $30.00/hr., pay commensurate based on qualifications and the funding of the grant · Full Time or Part Time: Pa ...
-
Senior Proposal Development Specialist
1 week ago
Commonwealth of Virginia Roanoke, United StatesJob Description · Under the direction of the FBRI Director of Sponsored Research, the Senior Proposal Development Specialist will be responsible for implementation and execution of various pre-award and proposal development and submission activities in support of FBRI's sponsore ...
-
Senior Proposal Development Specialist
1 week ago
Virginia Tech Roanoke, United StatesJob Description · Under the direction of the FBRI Director of Sponsored Research, the Senior Proposal Development Specialist will be responsible for implementation and execution of various pre-award and proposal development and submission activities in support of FBRI's sponsored ...
-
Rev Cycle Specialist- Customer Service
3 weeks ago
Carilion Clinic Roanoke, United States Full timeRev Cycle Specialist- Customer Service · Roanoke, VA, US, 24012 · Employment Status Full time Shift Day Facility RCM Payment Services Requisition Number How You'll Help Transform Healthcare · Do you like to help others? Can you be the smiling, reassuring voice on the othe ...
-
Substation Designer
2 weeks ago
The Davis Companies Roanoke, United StatesSubstation Designers needed - Full time roles $85-95k · Multiple opportunities available for experienced and motivated Substation Designers and Substation Engineers to work on a hybrid or remote basis based out of the Roanoke, Virginia area If this sounds like you, apply to this ...
-
Utilization Analyst
4 days ago
Carilion Clinic Roanoke, United StatesHow You'll Help Transform Healthcare: · LPN (Remote Hybrid): This position is in the Performance & Quality Improvement Department, with a focus on supporting our Accountable Care Strategies (ACS) Team, assisting with chart review for upcoming appointments at our Family and Commun ...
-
Licensed Practical Nurse
2 weeks ago
LewisGale Physicians Roanoke, United StatesIntroduction · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Licensed Practical Nurse with LewisGale Physicians - Clearbrook you can be a part of an organization that is devoted to giving back · Benefits · LewisGale ...
-
Maintenance/Carptr Specialist
5 days ago
Carilion Clinic Roanoke, United States Full timeMaintenance/Carptr Specialist - Carilion Roanoke Memorial Hospital Sign On & Referral Eligible · Roanoke, VA, US, 24013 · Employment Status Full time Shift Day Facility CRCH - Carilion Roanoke Community Hospital Requisition Number How You'll Help Transform Healthcare · Ex ...
-
Business Office Manager Specialist
2 weeks ago
Harmony Senior Services Roanoke, United StatesWhy Harmony?401k + Fulltime Part-time Benefits Packages · Training, Development Career Laddering · Telehealth + Flex Spending + Health Savings Account Options · Job Description · The Business Office Manager Specialist will be responsible for the oversight and support of all bu ...
Annuity Operations Specialist - Roanoke, United States - Prosperity Life
Description
Job Title: Annuity Operations Specialist
Department: Annuity Operations
Reports To: Director, Annuity Operations
FLSA Status: Non-Exempt
Summary
This role will have responsibility for being an annuity subject matter expert for post issue maintenance. The ideal candidate will have a complex knowledge of post issue transactions with the ability to research and rectify intricate situations. The role will have consistent communication with our TPA partner and will also support projects related to oversight Quality Assurance (QA) and continuous improvement initiatives. Successful incumbent will partner closely with operational teams, product, compliance, marketing, and key vendor partners.
Major Duties and Responsibilities
Answer questions/inquiries related to post issue and tax to our customers, agents and Third Party Administrator (TPA) partners
Ability to understand the complex rules and regulations surrounding annuity products and properly provide support on projects and to our TPA partners
Assists in daily reporting of post issue activity, including utilizing data to identify trends and provide actionable solutions
Partner with Oversight Team in producing and maintaining Administrative Guidelines and Standard Operating Procedures
Responsible for working incoming annuity escalations. This includes the full escalation timeline from acknowledging receipt to following through completion.
Performs root cause analysis on escalations to ensure we are solutioning to meet our long-term goals.
Assists with the QA analysis of post issue service requests to aid in the confirmation our TPA is working within SLA timeframes with quality processing work.
Consistently acts professionally in all interactions while utilizing effective written and verbal communication skills.
Supervisory Responsibilities
This job does not have supervisory responsibilities.
Education and/or Experience and Skills
1-3 years of experience in annuities.
Prior experience working with a TPA provider.
Demonstrated knowledge of annuity operations and process improvement along with strong business acumen and the ability to translate business plans into actionable solutions.
Knowledge of annuity products; fixed, indexed and variable.
Experience analyzing, measuring, and evaluating data through reporting.
Excellent verbal and written communication skills, at all levels of the organization
Ability to effectively interact/interface with external parties – agents, distributors, customers, and vendors.
Utilize strong critical thinking skills to effectively problem solve.
Skills must include being self-motivated with ability to show great initiative individually.
Ability to work in a complex and innovative environment
