Customer Service Representative - Lake Charles, United States - True Blue- People Ready Company
Description
Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and concerns.
This is an excellent opportunity for someone who enjoys helping others and has strong communication skills.Duties:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Assist customers with placing orders, processing returns, and resolving any issues or complaints
- Conduct outbound calls to follow up on customer inquiries or to provide additional information
- Utilize phone etiquette skills to ensure positive customer interactions
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend appropriate solutions or products
- Upsell products or services to maximize sales opportunities
Requirements:
- Previous experience in customer service or related field preferred
- Excellent phone etiquette skills with the ability to communicate clearly and effectively
- Strong problemsolving skills with the ability to analyze situations and provide appropriate solutions
- Proficient in data entry with attention to detail
- Ability to work in a fastpaced environment while maintaining a positive attitude
- Strong interpersonal skills with the ability to build rapport with customers
- Ability to work independently as well as part of a team
Job Types:
Full-time, Part-time, Temporary
Pay:
$14.00 per hour
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Ability to Relocate:
- Lake Charles, LA: Relocate before starting work (required)
Work Location:
In person
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