Manager of First Impressions - Bloomington, United States - Revchem Composites

Description

Job Description

Summary of Role/Position

This position will represent the company in an outgoing and professional manner and will be the first point of contact and liaison between employees/customers and the Management Team. This position requires a friendly disposition, excellent phone and interpersonal skills, rapid responsiveness, computer skills, skill at juggling and prioritizing multiple tasks, and the ability to work quickly while maintaining quality and accuracy. The position is responsible for managing the switchboard, routing all calls to the various departments. At times the work is highly confidential, challenging and will include preparing reports, proofreading, general communication, internal meeting preparation, and receiving/responding to phone and email communication.

The ideal candidate will need to be dependable, emotionally intelligent, good at creative problem solving, be proactive, with a positive outlook, someone who excels in a fast-paced, dynamic environment Bilingual Skills a plus. If you are looking for an opportunity to enhance employee experiences for a growing organization, this is the opportunity for you

Duties Include:

· Welcoming and answering all incoming calls and routing all calls to the appropriate parties.

· Greeting visitors as they enter the Revchem office.

· Strong communication skills – written, verbal, interpersonal.

· Assist customers with phone orders, availability of product and tracking.

· Ability to work with and maintain highly confidential information.

· Strong problem-solving capability and analytical ability

· Support the management team to stay organized and complete tasks.

· Assist with projects in a timely manner as assigned.

· Assist with overflow of Sales Support and order taking.

· Maintain self-control under workload pressures without exhibiting negative behavior.

· Establish and maintain effective internal and external working relationships by using strong interpersonal skills.

· Ability to get along with diverse personalities in a tactful, mature, professional and flexible manner.

Requirements:

Minimum of 4 years of administrative, customer service and/or receptionist experience

High School Diploma or GED

Experience with heavy incoming phone volume and good interpersonal skills.

Deadline driven, results-oriented with initiative and a sense of urgency

Warm and friendly telephone presence.

Requires knowledge of Microsoft Office Applications including Outlook, Excel and Word

Pay

In accordance with California's labor code, the expected salary/hourly range for this position is between $18.00 and $22.00 per hour. A new hire's actual pay will be determined based on experience, skillset, geographic location, and other job-related factors.

At Revchem Composites we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of sex, national origin, disability, or race.

Our Company
Revchem Composites has been in business since 1975, we are privately held company, driven by our core values, Revchem has helped customers improve their processes as well as grow their businesses. We do what it takes to help keep businesses profitable and relevant in today's ever changing environment. Revchem Composites offers an extensive selection of materials, supplies and equipment to the composites industry. Our large inventory, technical expertise, on-site support, personalized customer service and fast, flexible delivery makes us a valuable partner to the composites industry. Our customers are in the Surfing, Motorsports, Aerospace, Automotive, Movie industries, and more.

Our Benefits Package

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) Plan
• Paid Holidays
• Vacation Time
• Competitive Pay
• Sick Pay
• Referral Bonus Program
• And a lot more

Our Culture

At Revchem Composites we are driven by our CORE Values: Customer Focused, Ownership & Reliability. Working together as a team is at the center of our CORE Values. These values guide us in everything we do and push us further in our growth both as a company and as individuals, cultivating an environment where employees are inspired and empowered as we build and thrive together.