Passenger Service Agent - Grapevine, United States - dnata

dnata Grapevine, United States

2 weeks ago

Description

Overview

dnata is hiring Passenger Service Agents at DFW Airport

Pay Rate $16.00/hr

Part time shift hours: 3:00pm-8:00pm

Weekly pay, 401K, paid time off, paid training and company uniforms

We are "Reconnecting a Better World" through our best-in-class team of dedicated, passionate, and highly trained aviation professionals.

We have been awarded "Ground Handler of the Year" for seven consecutive years and are committed to our Vision of being the world's most admired air services provider.

Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make.

If you're looking for a highly rewarding career in aviation services, you're looking for dnata

dnata is one of the world's largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports.

Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world.

Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

You Will

As a dnata Passenger Service Agent, you have an essential role of handling administrative procedures for international passengers before and after a flight, including but not limited to:

Electronic check-in of passengers for international travel
Verification of documents for international and domestic flights
Assign passenger seats
Ensure correct boarding passes are provided to each passenger for the assigned flight
Verify ticket and seat reservations
Match manifest to on-board count
Announce arrivals and departures as necessary
Provide information to passengers/customers as requested
Connect/disconnect Jetway/stairs as necessary
Assist with baggage tagging and baggage claim reports
Maintain current knowledge of all flight times during designated shift
Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
Performing other duties as assigned

You Have

Possess and maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations
Possess a high school diploma or GED equivalent
Excellent communication and interpersonal skills
Possess basic computer literacy
Ability to stand, bend, stoop, and walk for extended periods of time
Push, pull, lift, and load up to 70 pounds
Exceptional customer service skills

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