Account Manager - Groton, United States - TestEquity

TestEquity Groton, United States

3 weeks ago

Description

Job Details

Level
Experienced

Position Type
Full Time

Travel Percentage
Up to 50%

Job Category
Sales

Account Manager

Summary/Purpose of the Position:

The Account Manager develops new business, stimulates sales growth of existing and new accounts, manages all region leads, and on-boards new customers and sells the entire range of products and services. This role is responsible for driving profitable sales growth through the retention and expansion of revenue at current customers and acquiring new customers within their defined territory geography. The Account Managers are expected to build, identify, and implement strategies that enable growth, as well as provide value, solutions, and technical support for their customers.

The ideal candidate will sit in New York City, NY, but we are open to candidates in NY or NJ as well.

Essential Duties, Functions and/or Responsibilities:

Responsible for qualifying new sales leads
Responsible for relationship building within contact base and providing professional representation of the Company's brands.
Ensures customer growth by partnering to help drive proactive solutions to meet the customer's needs and requirements
Effectively demonstrates products to customers
Coordinates order management activities: order entry, contract review, on-time delivery performance, inventory maintenance, special handling requirements, product specification maintenance, returns, and any other customer-related activities in support of customer requirements
Engages in Re-Activation campaigns within a given region focused on re-engaging dormant accounts
Collaborates with internal and external resources when identifying emerging customer needs, cost savings opportunities, competitive threats, and revenue enhancement opportunities
Develops and monitors sales plan to achieve annualized account-level goals
Apply a continued education on our product offering to the customer experience, and work to become a prime resource through technical value and problem solving
Call on vendor partners as necessary to enhance solution selling capacity
Must operate effectively in a team selling environment
Maintain, turn, and update a growing and robust opportunity funnel for the fully assigned territory
Works strategically to understand industry trends affecting their customers and identify strategic initiates to relate trends to customer opportunities. Develops compelling vision and communicates this vision to support strategic initiatives for assigned customers.
Establishes good relationships with customers and teams (internal staff and external partners); relates well to people at all levels; builds wide and effective networks and contacts
Focuses on customer needs and satisfaction; resolves customer issues quickly and accurately; consistently achieves project goals
Continually develops and expands products and technical knowledge in support of customer base
Performs timely follow- up on quotes and inquiries
Monitor key performance indicators to identify gaps in customer profitability or service levels and proactively work with cross-functional resources (operations, procurement, quality, finance, sales, etc.) to resolve
Schedules in-person visits with selected customers as needed
Records/maintains all customer-related and sales activity information in CRM system to enable 360- degree view of customer
Other duties as assigned

Qualifications & Experience

Education and/or Work Experience Requirements:

Bachelor's degree in Industrial Distribution, Supply Chain Management, Marketing, or Business Administration preferred
2+ years of industrial sales experience preferred
2 years of electronics distribution experience preferred
Familiarity with CRM
Sales Pipeline/funnel management, a plus
Advanced skill in MS Office specifically Word, Excel, and Power Point
Valid driver's license and ability to travel often is required
Daily / Weekly travel visits to existing and potential customer sites
Majority of work performed outside of the home branch office environment
Attendance at a variety of business meetings as required
Job success requires extra discipline, effort, commitment, and diligence to secure a sale and profitability demonstrated ability to meet established sales goals
Excellent Verbal and Written Communications Skills
Good Interpersonal, Time Management, and Presentation Skills

Physical Requirements:

Ability to safely and successfully perform essential job functions in accordance with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular and timely attendance in accordance with the ADA, FMLA, and other federal, state, and local regulations.

TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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