Financial Salesforce Business Analyst - Chicago, United States - SCIGON Solution
Description
Skills Required:
- Bachelor's degree in Business Administration, IT, Computer Science, or a related field.
- Proven track record as a Business Analyst, specializing in Salesforce CRM.
- At least two years of experience with Salesforce, including Sales Cloud, Service Cloud, and Lightning Experience.
- Experience in the FinTech sector, with familiarity in platforms like nCinco, Fundingo, or TMO, is highly desirable.
- Strong analytical skills to translate business requirements into technical solutions.
- Excellent communication, teamwork, and stakeholder management abilities.
- Salesforce certifications are a plus.
- Knowledge of Agile/Scrum methodologies and proficiency with tools like Jira.
- Ability to perform effectively in a fastpaced environment, handling multiple priorities.
- Adherence to the highest ethical standards and professional conduct.
- Selfmotivated with the initiative to take on responsibilities independently.
- A proactive and positive mindset when addressing challenges.
- Ability to work collaboratively with diverse teams in a dynamic setting.
- A commitment to teamwork and leadership, fostering a culture of innovation.
Responsibilities:
- Collaborate with stakeholders to define and understand business requirements for Salesforce implementations and enhancements within the FinTech space.
- Analyze and document business processes to identify opportunities for improvement in the Salesforce ecosystem.
- Translate business needs into detailed functional specifications for system configuration and development.
- Work closely with Salesforce administrators and developers to design and implement solutions that meet business objectives.
- Conduct workshops and training sessions to ensure stakeholder engagement with Salesforce features.
- Perform testing and validation of Salesforce solutions to ensure they meet business needs and industry standards.
- Provide ongoing support and training to users, enhancing Salesforce adoption and effectiveness.
- Stay informed about the latest Salesforce updates and best practices, continuously seeking ways to innovate within the FinTech industry.
Pay:
$83, $104,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 10 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
Education:
- Bachelor's (preferred)
Experience:
Technical Business Analytics: 5 years (required)
Financial Technology Project: 2 years (required)
- Salesforce
CRM:
3 years (required)
- Sales Cloud, Service Cloud, and Lightning: 1 year (required)
TMO:
1 year (required)
- Agile/Scrum: 1 year (required)
Language:
- English (required)
License/Certification:
- Salesforce
Ability to Commute:
- Chicago, IL required)
Work Location:
Hybrid remote in Chicago, IL 60606
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