Desktop Support Specialist - Clinton, United States - EMCO Technologies

EMCO Technologies

Verified Company

Clinton, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Responsibilities

Infrastructure support (Level 1-3):

Comprehensive support of workstations, servers, lab instruments, peripherals and software
Install, Support, Maintain Lab and Office PCs on our domain
Handle new software requests and installs
Update/ Maintain Inventory on PCs/Laptops
Resolve Service Now tasks in a timely manner
Install/Update/Repair Anti-Virus (SEP/S1)
Image Deployment for Desktops/Laptops
Backup PC Systems using Ghost/Acronis
Install Critical and Security Microsoft Updates on a quarterly/monthly basis
Pickup, Transport and Decommission degraded equipment
Troubleshoot/Repair PC Hardware equipment failures
Move Computer equipment to new office/lab locations
Assign and Configure static IP addresses for L3 Systems
Support network equipment and technologies (Routers, Switches, Firewalls, Cabling)
Find network ports and configure VLAN for port configuration
Assign and Configure static IP addresses for PC's and Servers
Test cabling
Configure available IP on Equipment
Configure VLAN on network switches
Cisco Switch Support
Build/Program new/replacement Switches
Configure VLAN switch ports on Cisco Switches
Replace/Upgrade Cisco Switches during Outage
Rewire LAN Closet(s) as required

Infrastructure administration tasks:

Provide IT consultation for business users in conjunction with external partners

Misc.

Observe company safety & security guidelines
Document all processes and procedures as needed and share findings with peers
Work with external vendors as required to resolve issues, test solutions, and implement fixes
Support of IT Audit & Cybersecurity activities

Benefits: