- Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NBC Sweet Steps of Service to create a superior guest experience.
- Maintains strong product knowledge to educate guests on NBC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
- Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
- Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NBC Email Club to benefit from special promotions and remain connected.
- Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
- Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
- Assists the Crafter in preparing cake decorations and packaging supplies as needed.
- Complies with all health and safety guidelines and NBC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintains a consistent work attendance and punctuality record.
- Servant's Heart
- Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
- Keeps the good of the team or guest ahead of personal interests or gain.
- Displays humility and empathy in interactions with others.
- Spirit of a Champion
- Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
- Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
- Operates with a strong sense of urgency and adheres to NBC brand standards.
- Genuine Connections
- Projects warmth, enthusiasm, and optimism that attracts others.
- Builds positive, productive relationships with all team members.
- Listens actively and communicates openly, clearly and respectfully.
- Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
- Enjoys interacting with diverse people and excels at providing a superior guest experience.
- Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
- Is diligent, organized and self-motivated.
- Has the ability to understand and carry out oral and written instructions and request clarification when needed.
- Is comfortable with new technology and has the ability to operate a point-of-sale system.
- Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
- Has the capacity to stand for extended periods of time and work in a fast-paced environment.
- Applicants must be 16 years of age or older.
- While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
- 4 hour shift
- 8 hour shift
- Snellville, GA 30078: Reliably commute or planning to relocate before starting work (Required)
-
Customer Service Representative
5 days ago
Brand Ex Partners Norcross, United StatesOur company is currently hiring a well-organized and friendly Customer Service Representative to handle customer inquiries. You will be responsible for researching question/issues, as well as related tasks. You will collaborate with our sales team to handle objections and facilit ...
-
Customer Service Representative
5 days ago
Vision6, Inc. Tucker, United States*NO REMOTE ROLES AVAILABLE* · **Job Types**: Full-time, Part-time · Pay: $2, $4,200.00 per month · Expected hours: No less than 40 per week · **Benefits**: · - Health insurance · - On-the-job training · - Professional development assistance · - Referral program · Experience level ...
-
Customer Service Representative
5 days ago
Vision6, Inc. Norcross, United States*NO REMOTE ROLES AVAILABLE* · **Job Types**: Full-time, Part-time · Pay: $2, $4,200.00 per month · Expected hours: No less than 40 per week · **Benefits**: · - Health insurance · - On-the-job training · - Professional development assistance · - Referral program · Experience level ...
-
Financial Services Representative
5 days ago
Toni Threadgill - State Farm Agent Emory, United States**Benefits**: · - 401(k) matching · - Dental insurance · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · - Vision insurance · **ROLE DESCRIPTION**: · As a Financial Services Representative - State Farm Agent Team Member with Toni ...
-
Customer Service Representative
5 days ago
Brian Brakefield - State Farm Agent Conyers, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
-
Patient Services Representative
1 week ago
Georgia Dermatology Partners Snellville, United StatesSUMMARY: · As a Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. · ESSENTIAL FUNCTIONS: · To perform this job, an individual must perform each essential function sat ...
-
Guest Service Representative
1 week ago
Nothing Bundt Cakes Snellville, United StatesThe Nothing Bundt Cakes (NBC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our b ...
-
Patient Services Representative
1 week ago
Georgia Dermatology Partners Snellville, United StatesSUMMARY: · As a Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. · ESSENTIAL FUNCTIONS: · To perform this job, an individual must perform each essential function sat ...
-
customer service representative
2 weeks ago
Family Dollar Snellville, United StatesFamily Dollar HWY 124 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register t ...
-
Guest Service Representative
1 day ago
Nothing Bundt Cakes Snellville, United StatesNothing Bundt Cakes - JobID: [Retail Associate / Team Member] As a Guest Service Representative at Nothing Bundt Cakes, you'll: Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs; Follow NbC Sweet Steps of Service t ...
-
Customer Service Representative
5 days ago
Vision6, Inc. Smyrna, United States*NO REMOTE ROLES AVAILABLE* · **Job Types**: Full-time, Part-time · Pay: $2, $4,200.00 per month · Expected hours: No less than 40 per week · **Benefits**: · - Health insurance · - On-the-job training · - Professional development assistance · - Referral program · Experience level ...
-
Patient Services Representative
1 week ago
Georgia Dermatology Partners Snellville, United StatesSUMMARY:As a Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities.ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily ...
-
customer service representative
3 days ago
Family Dollar Snellville, United StatesFamily Dollar STONE MOUNTAIN HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
-
Customer Service Representative
5 days ago
Zac Gresham - State Farm Agent Alpharetta, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
-
Member Service Representative
1 week ago
Navy Federal Credit Union Snellville, United States Part time/ / / Job ID: 49676 **Member Service Representative (Part-Time) - Snellville** · **Location:** GA Snellville **Full/Part Time:** Part-Time **Regular/Temporary:** Regular Email **Job Description** · **YOUR LIFE'S MISSION: POSSIBLE** · You have goals, dreams, hobbies and things ...
-
Member Service Representative
1 week ago
Navy Federal Credit Union Snellville, United States Full time/ / / Job ID: 49677 **Member Service Representative (Full-Time) - Snellville** · **Location:** GA Snellville **Full/Part Time:** Full-Time **Regular/Temporary:** Regular Email **Job Description** · **YOUR LIFE'S MISSION: POSSIBLE** · You have goals, dreams, hobbies and things ...
-
Guest Service Representative
6 days ago
Nothing Bundt Cakes - Snellville Snellville, United StatesJob Description · Job DescriptionThe Nothing Bundt Cakes (NBC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the firs ...
-
Customer Service Representative
1 week ago
Premier Rental Purchase Snellville, United StatesGeneral Purpose: · Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer's residence. Has thorough knowledge of the rental (lease) agreements, merchandise, ...
-
Customer Service Representative
5 days ago
Premier Rental Purchase of Snellville Snellville, United StatesJob Description · Job DescriptionGeneral Purpose: · Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customers residence. Has thorough knowledge of the rental ( ...
-
Member Service Representative
1 week ago
Navy Federal Credit Union Snellville, United States Full timeOverview · To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit ca ...
Guest Service Representative - Snellville, United States - Nothing Bundt Cakes
Description
The Nothing Bundt Cakes (NBC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NBC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties:
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
Job Types: Full-time, Part-time
Salary: $9.00 - $10.00 per hour
Schedule:
Compensation: $9.00 - $10.00 per hour
Join Our Growing Family
From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family
Click to learn more about Nothing Bundt Cakes.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.