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Elkhart

    Customer Service Representative - Elkhart, United States - United Farm Family Mutual Insurance Company

    United Farm Family Mutual Insurance Company
    United Farm Family Mutual Insurance Company Elkhart, United States

    1 week ago

    Default job background
    Description


    Responsibilities:
    • Interact directly with our customers by providing product and service information.
    • Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.
    • Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.
    • Coordinate problem resolution with appropriate departments.
    • Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.
    • Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.
    Requirements for Success:
    • High School diploma or GED equivalent.
    • Ability to obtain Property and Casualty insurance license within first 2 years.
    • Insurance and/or claims background helpful.
    • Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.
    • Requires an understanding of numerical concepts to perform mathematical transactions.
    • Strong attention to detail and accuracy.
    IFBI Perks:
    • An organization that values work/life balance
    • Paid Vacation/Sick Leave
    • 401K w/ Match
    • Full Time with a Monday - Friday schedule
    • Potential for a yearly bonus with a possible payout up to 20% of salary
    • Contests and Incentives
    • Benefits eligibility within 30 days of employment
    • Negotiable pay based on level of experience
    • Collaborate in a team environment
    • Paid volunteer hours
    #FO

    #LI-BB1

    Qualifications

    Education

    Required
    • High School or better
    Job Category: Marketing

    Job Type: Full-Time

    322 South Elkhart Avenue

    Elkhart, IN, USA, 46516

    ReqID: CUSTO004546
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