Corporate Fraud and Security Analyst - Exton, United States - Citadel Federal Credit Union

Citadel Federal Credit Union

Verified Company

Exton, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Overview

Responsibilities

Effectively review the credit union's fraud identification and mitigation procedures, with particular focus on minimizing the impact of fraudulent transactions and loss trends. This includes, but is not limited to monitoring new account activity, ATM transactions, earlywarning fraud alerts, daily retail office transaction activity, and responding to escalated customer inquiries. Accordingly, the individual will work with their management team and make recommendations to reduce potential financial loss for our customers and/or organization.
Review systemic reports generated by various internal/external platforms to identify potential fraud involving consumerbased products. Take actions necessary to develop/implement new fraud mitigation strategies. Develop expert skill level relating to the capabilities and use of existing fraud monitoring systems.
Evaluate traditional consumer transaction activity for fraud behavior/indicators and utilize existing defensive utilities (i.e., "holds", service restrictions, etc.) to prevent loss to the organization.
Review transaction activities conducted through the organization's electronic banking channels (i.e., ACH, RDC, A2A/P2P, etc.) for likely fraud events. Proactively respond by preventing access to or movement of funds deemed suspicious or questionable. Evaluate strengths of existing controls and modify to address emerging threats as necessary.
Work closely with law enforcement authorities to assist in the capture of suspects involved in perpetrating fraud against the organization. Develop criminal case files for use by federal, state, and local authorities to successfully prosecute individuals conducting financial crimes against the credit union. Expect to represent Citadel in a professional and confident manner while communicating the results of your investigation during any applicable Court proceeding.
Research accounts and fraudulent transactions for any policy or procedural error by a customercontact representative(s). Provide educational communications and supporting documentation to the affected area as well as Learning & Leadership Development to enhance frontline personnel detection skills using "reallife" situations.
Effectively present and respond to inquiries from internal and external customers.
Respond to search warrants and subpoenas served to the credit union for criminal matters.
Complete assigned daily/weekly/monthly management reports and ensure all reports and communications are timely and accurate.
Work directly with security vendors during the daytoday maintenance of these systems and assist the Security Officer with implementing and reinforcing security procedures.
Minimal travel may be required in the event of an emergency, security maintenance, site inspections, or court proceedings.
Provide additional support to the department, as apparent or assigned.

Qualifications and Education Requirements

5 years' experience working within a financial institution's fraud detection and/or physical security department(s); Knowledge of general banking operations, policies and procedures preferred.
College degree with a focus on business or criminal justice; Relevant industry designations (e.g., Certified Fraud Examiner, Certified Anti-Money Laundering Specialist) preferred.
Must possess a solid understanding of mechanisms to detect financial institution fraud and manage physical security environment.

Additional Skills/Notes

This is a hybrid role employee with a minimum of 8 hours a week in the office.
Ability to work independently as well as part of a team. Given the sensitive nature of activities, individual must maintain extreme confidentiality regarding all activities.
Knowledgeable regarding the organization's physical and information security program and policies preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)