Inside Sales Manager - Tempe, United States - Global Lending Services

Global Lending Services

Verified Company

Tempe, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

What does it mean to be an Inside Sales Manager at GLS?
As an Inside Sales Manager, you will be responsible for leading a profitable team of sales representatives.

You will also be responsible for capturing deals that meet the company's risk and profitability guidelines within the assigned market.

How will you drive value within the organization as an Inside Sales Manager?:

Act in a buying capacity to ensure the service levels of the team, including communicating credit decisions to the dealer partners within the timeline prescribed and working with the dealer representative to provide a deal structure that is acceptable to all parties
Set departmental goals and develop and maintain a daily employee work schedule that effectively meets the needs of the business unit, company, and customer
Demonstrated ability to motivate and lead a team provide quality training, guidance, performance coaching, and feedback to assigned staff
Run daily reports to optimize workflow efficiency; ensure the team meets service level expectations of internal and external customers
Monitor the performance of assigned staff against prescribed metrics using appropriate departmental reports
Develop and maintain positive business relationships with dealers through conversations and solicitations; providing exceptional customer service, effective and timely communications, and responding to credit processing questions and inquiries
Maintain electronic records and files

What should you already know to be successful as an Inside Sales Manager?:

Minimum of bachelor's degree required.
Experience in an auto finance operational role or auto industry experience preferred
People management experience is strongly preferred
Thorough knowledge of creditrelated laws, consumer lending/underwriting concepts, practices, and procedures is strongly preferred
Excellent sales skills with an ability to think quickly in a dynamic environment to overcome resistance
Ability to solve problems under pressure and provide creative solutions when necessary
Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
Exceptional interpersonal skills
Exceptional oral and written communication skills
Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
Ability to think strategically and deliver tactically

Employment Requirements:

Must be able to pass a criminal background check
Constantly operate a computer and other standard office equipment
Talk and hear to exchange accurate information
Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
The position does not require travel
This is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, the schedule will be Monday through Friday 96 or 107 and every other Saturday