Warehouse Dispatch Manager - East Orange, United States - Crosstown Plumbing

Crosstown Plumbing

Verified Company

East Orange, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Why you should join us:

What you'll do:

Directly supervise warehouse staff, providing guidance, training, and support to ensure optimal performance and adherence to company policies and procedures.
Coordinating the dispatching of plumbing supplies to customers, ensuring timely and accurate deliveries by creating delivery schedules, assigning drivers and vehicles, and optimizing routes to maximize efficiency.
Monitor the performance of the warehouse department, tracking key metrics such as delivery times, efficiency, and customer satisfaction.
Identify opportunities for process improvement and optimization within the warehouse department, implementing new procedures, tools, or technologies to enhance efficiency and productivity.
Interface with customers to communicate order status, delivery schedules, and any issues or concerns, ensuring a high level of responsiveness and customer satisfaction.

Requirements:

-
5+ years
of management experience in a warehouse environment
required.

-
Bilingual in Spanish and English is mandatory.

Interpersonal skills, with the ability to motivate and manage a team effectively.
Flexibility to adapt to changing priorities and work effectively in a fastpaced environment.
Excellent organizational and problemsolving abilities, with a keen attention to detail.
Strong, assertive personality to hold our teams accountable and ensure customers are receiving our whiteglove treatment.
Effective communication skills, both verbal and written, with the ability to interact professionally with customers, vendors, and internal stakeholders.
Must be open to occasional weekend work (as needed for coverage).
Tenacious multitasker with the ability to manage variety of responsibilities simultaneously.
Experienced in performance management and assessing skillsets.