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    Business Unit Operations Specialist - Effingham, IL, United States - Midland States Bank

    Midland States Bank
    Midland States Bank Effingham, IL, United States

    4 weeks ago

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    Description
    At Midland States Bank, base salary is one component of our Total Rewards program. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards).

    Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.

    This position falls within Deposit Operations, the operational unit primarily responsible for:

    CIF & document management
    CIF, account & debit card maintenance
    Safe deposit management
    Fraud monitoring – Debit card
    Mobile deposits
    Reg D monitoring
    Foxtrot management and ad hoc reports
    CD/IRA management
    Sweep Repurchase accounts

    Reviews checking, savings, money market, NOW, safe deposit, debit card and CD/Time Deposit standard reports and processes. Escalates questionable transactions, unresolved, and recurring issues to management in a clear and timely manner.
    Able to handle the daily processing of debit card fraud claims. Review daily fraud alerts for potential fraud patterns and trends.
    Processes mobile deposit corrections and meets timelines for file submission.
    Processes general ledger and account level monetary transactions as required.
    Researches and resolves issues that surface on customer deposit accounts. Observes all security, privacy and compliance requirements.
    Monitors excessive transaction activity (Reg D) on deposit accounts and handles violations according to procedure. Creates appropriate customer communications and performs maintenance to accounts as required.
    Manages year-end processing and reporting which includes escheatment, B notices and tax corrections.
    Manage requests for audit documentation as needed.
    Quality assurance and mailing of CD/IRA interest and distribution checks.
    Processing of CSI Miami repurchase agreement accounts and e-notice generation to customers for securities allocation.
    Scan foreign checks received from branches to TIB for collection processing.

    Maintains a thorough understanding of the bank's deposit products, deposit transactions codes and other appropriate deposit settings and related functionality.

    Manages Lawyer Trust Fund reporting.

    The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.

    May require work in a Midland office to ensure collaboration and support of internal and external customers.
    Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
    Proficient in Microsoft Office Suite.

    Business insight
    Being a brand champion
    Emotional Intelligence
    Being flexible and adaptable

    At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at .

    THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
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