Jobs
>
Austin

    DevOps/MLOps & Support Engineer - Austin, United States - eBay

    eBay
    eBay Austin, United States

    4 weeks ago

    Default job background
    Full time
    Description

    At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

    Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

    Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

    About the team and the role:

    We are the AI Engineering Team We are looking for a highly motivated, self-reliant, experienced DevOps and customer support engineer who is passionate about driving major transformation within the AI organization.

    This role will support the ML Platform and services that provide machine learning infrastructure to researchers and data scientists across eBay. You'll be expected to stay in touch with the latest technology development and drive implementation of DevOps practices across the organization and provide customer support.

    What you will accomplish:

    You will be a member of our AI Platform Team, supporting the next generation of scalable AI development tools for various research and engineering teams within the organization.

    • Diagnosing and solving production issues with engineering teams, researchers, data scientists, including performance and functional issues
    • Participate in training customers and prepare reports on customer issues
    • Be responsible for customer service improvements and ​recommend product improvements
    • Write support documentation
    • Design and implementation of monitoring systems to guarantee 99.999% service availability
    • Develop and follow operational standard processes for tools and automation development. Including: Style guides, versioning practices, source control, branching and merging patterns and advising other engineers on development standards

    What you will bring:

    • Familiarity with MLOPs tools
    • Understanding of an ML Model lifecycle
    • Familiarity with current ML Computing frameworks, such as
    • ·Demonstrated ability in designing, building, refactoring, and releasing software written in Python, Bash
    • Debugging skills
    • Familiar with DevOps practices and continuous testing, test automation, Jenkins CI/CD
    • Cloud technologies like Kubernetes, Docker, and Linux fundamentals
    • Familiarity with BigData technologies like HDFS
    • Excellent communication, presentation, and leadership skills to be able work and collaborate with partners, customers, and engineering teams.

    Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

    eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

    Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

    This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

  • Take2 Consulting, LLC

    Technical Support Engineer

    4 weeks ago

    Take2 Consulting, LLC Austin, United States

    Client is seeking Technical Support Engineers who will directly contribute to the transformative growth within our Cloud and Enterprise Infrastructure division by supporting Cloud Remote Technical Support team reporting to the Cloud Sr. Engineering Services Manager. The ability t ...

  • Take2 Consulting, LLC

    Technical Support Engineer

    5 days ago

    Take2 Consulting, LLC Austin, United States

    The ideal candidate will be a proven team player and capable professionalism with a history of collaborating with clients to triage issues, determine solutions, and ensuring an overall excellent customer experience. Must have the ability to drive trouble resolution of multi-sever ...

  • AIT Global

    Production Support Engineer

    3 hours ago

    AIT Global Austin, United States C2C

    Job Title: Production Support Engineer · Location: Austin, TX Preferred Skills, Experience, and Education: At least 5 plus years of experience in Unix, Linux, Windows, Oracle, MySQL, MongoDB, MariaDB, Apache, Tomcat, PCF Cloud, Shell, Python, FTP, SFTP, SAMBA, NFS, Boot-FS and J ...

  • Frontline Education

    Support Engineer III

    2 weeks ago

    Frontline Education Austin, United States Full time

    Posting Details · Job Details · Description · Location Requirements: Hybrid to Wayne, Naperville, or Austin. Remote candidates will be considered. · Your role on the team : · The Support Engineer III (Sr. Technical Support Analyst) is a member of the Client Support Organizati ...

  • MNTN

    Support Engineer

    6 days ago

    MNTN Austin, United States

    Job Description · Job DescriptionAt MNTN, we've built a culture based on quality, trust, ambition, and accountability – but most importantly, we really enjoy working here. We pride ourselves on our self-service platform and are constantly seeking to improve the user experience fo ...

  • Excelon Solutions

    Support Engineer

    2 weeks ago

    Excelon Solutions Austin, United States

    Job Description · Job DescriptionJob Description: · Key Skills:- On prem knowledge, Vcenter , Basic understanding of Linux & Windows · Linux and Windows System troubleshooting and configuration. · Resolve issues calling API and scripts. · PowerShell/Shell scripting · Capable to ...

  • HCLTech

    Network Support Engineer

    3 weeks ago

    HCLTech Austin, United States

    NRS II or SRA Certified · Capable of delivering all level 1-3 Services · Router turn up (7250,7705, 7750 SR1, IXR) · Greenfield Router Large Integration7750/Router turn up (7250,7705, 7750 SR1, IXR) · Maintenance Window preparation and pre-check, run scripts, reboot router, post ...

  • WalkMe

    Technical Support Engineer Austin

    1 week ago

    WalkMe Austin, United States

    About the position · WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using analytics, engagement, guidance, and automation, WalkMe's transparent overlay assists users to complete tasks easily within an ...

  • Varian Medical Systems

    Product Support Engineer

    3 weeks ago

    Varian Medical Systems Austin, United States

    Together, we can beat cancer. · At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. · We ar ...

  • Insight Global

    Field Support Engineer

    5 days ago

    Insight Global Austin, United States

    Insight Global is looking for a Field Support Engineer based in Austin, Texas This person will lead customer-facing technical support. This role is a mixture of sales engineer, new product development, and field technical support. It encompasses pre-sales and post-sales responsib ...

  • Diverse Lynx

    Desktop Support Engineer

    1 week ago

    Diverse Lynx Austin, United States

    Job Title Desktop Engineer Skill Desktop Management - Infrastructure Services (IS) Skill Type Marketable Minimum Experience 4 - 6 Years Qualification BACHELOR OF COMPUTER SCIENCE Location Austin, TX// SanJOSE CStrong understanding of SCCM with advanced knowledge of applicat ...

  • Diverse Lynx

    Linux IT Support Engineer

    1 week ago

    Diverse Lynx Austin, United States

    Role: Linux IT Support Engineer · Location: Taylor TX / Austin, TX /Onsite -require limited travel to other sites. · Hire type: Fulltime · Required Skills: · " Familiar and experience with Linux OS a must. · " Familiar and experience with Virtualizations. a must. · " Familiar w ...

  • ShipperHQ

    Technical Support Engineer

    3 weeks ago

    ShipperHQ Austin, United States

    Technical Support Engineer - SaaS · About Us: · ShipperHQ is headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB and Enterprise customers. We ...

  • Qualcomm

    Technical Support Engineering

    1 day ago

    Qualcomm Austin, United States

    As a Staff Support Engineer, you will be responsible for overseeing the assembly, setup, and deployment of systems under test for the Post-Silicon Validation team, following and adapting established procedures in a dynamic lab environment. Performs set-up, maintenance, and/or rep ...

  • E-Solutions INC

    Production Support Engineer

    2 weeks ago

    E-Solutions INC Austin, United States

    Job Description · Job DescriptionTitle: Production Support Engineer · Location: Austin, TX · Job Description: · Preferred Skills, Experience, and Education: · At least 5 plus years of experience in Unix, Linux, Windows, Oracle, MySQL, MongoDB, MariaDB, Apache, Tomcat, PCF Cloud, ...

  • Brinqa

    Technical Support Engineer

    1 week ago

    Brinqa Austin, United States

    Brinqa is the leading provider of unified cyber risk management and security analytics. Our software empowers companies to make cyber risk decisions across a wide range of platforms quickly and efficiently. · We help our customers' cyber security and technology teams discover, p ...

  • ShipperHQ

    Technical Support Engineer

    3 weeks ago

    ShipperHQ Austin, United States

    Job Description · Job DescriptionTechnical Support Engineer - SaaS​About Us: · ShipperHQ is headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB ...

  • Diverse Lynx

    Desktop Support Engineer

    1 week ago

    Diverse Lynx Austin, United States

    Role: Desktop Support Engineer · Location: Austin, TX (Onsite) · Duration: Fulltime · Job Details: · * Responsible for troubleshooting, installation, maintenance, and service on designated equipment's. · * Experience in handling and troubleshooting Hardware devices like Deskt ...

  • Findhelp

    Product Support Engineer

    1 week ago

    Findhelp Austin, United States Full time

    We're changing the way people connect to social care. · At findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our indust ...

  • Latitude

    Technical Support Engineer

    1 week ago

    Latitude Austin, United States

    This position is looking for someone who is able to work onsite 2 days a week and has experience with DevOps tools like Docker, Jenkins, and CI/CD. This is a full-time direct hire position that is looking to pay between $100k-$110k/yr. This is a high level technical support role ...