Front Desk Admin - Fort Myers, United States - Malt Realty & Development

Description

We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Assistant.

As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out process.

This position requires strong administrative and organizational skills, as well as proficiency in computer systems and office software.


Job Overview:

Telephones/ Fax/ Scan

• Answer all incoming calls and take written messages as needed or transfer calls to voice mail.

Administrative Support

• Assist with Processing Rental Applications for Property Managers using internal point system
• Assist Property Managers with Ordering Leases
• Assist Property Managers with HOA Applications
• Administrative duties as Directed by manager

• File/ Scanning

• Assist Property Managers/ Maintenance Staff

Marketing

• Post Ads on Social Media for vacant properties
• Linked In
• Facebook
• Other
• Review website postings with regards to updates and changes, ensure photos are correct
• Create monthly Social media calendar
• Assist sales staff with preparing marketing as needed (flyers, mailings)

Rental Brochures/ Forms/ Applications
-
Reporting

• Reports as requested

Other

• Answer Rental Guest Card inquiries throughout the day
• Receive rental payments / lease renewal payments from walkins
• Process Move-Outs
• Assist maintenance with utility connections
• Receive Moveout keys/ obtain forward address and add to Appfolio
• Stock Kitchen and Bath supplies
• Assist with ordering supplies
• Accept and document keys returned from Tenants. Label keys/entry remotes/pool keys.

Requirements:

• Previous experience as an admin, Receptionist, or an administrative role is preferred
• Strong organizational skills with the ability to multitask effectively
• Excellent attention to detail
• Computer literacy with proficiency in office software (e.g., Microsoft Word, Excel)
• Ability to handle confidential information with discretion
• Exceptional communication skills, both verbal and written
• Professional appearance and demeanor
• Bilingual a plus

Job Type:
Part-time


Pay:
$ $21.00 per hour


Expected hours:
per week


Benefits:

• Paid time off

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location:
In person