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    Systems Engineer - Charlotte, United States - Palo Alto Networks

    Palo Alto Networks background
    Description

    Company Description

    Our Mission

    At Palo Alto Networks everything starts and ends with our mission:

    Being the cybersecurity partner of choice, protecting our digital way of life.

    Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

    Our Approach to Work

    We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond

    Job Description

    Your Career

    You will join a new and exciting business unit with Palo Alto Networks positioning the industry's first combined Enterprise Browser and comprehensive SASE security platform, with the industry's broadest security and compliance coverage for applications used by your hybrid workforce, regardless of whether they are at home, on the go, or in the office.

    You will work with sales partners to establish relationships with customers with the goal of helping them detect and prevent advanced cyber attacks and breaches by advising them on the immense value of Palo Alto Network's Enterprise Browser. Our systems engineers have a deep technical understanding of cybersecurity products, integrations, and critical cyber threats facing our potential customer's environments.

    We need these technical guides to work with our sales teams, providing training and technical support. You build trust with our clients and teams, establish strong rapport as a trusted advisor, and build an environment where our clients feel (and are) secure. Additionally, you'll be called upon to offer feedback to our product management team on new feature requests and product improvements based on what you learn from your customer base.

    Your Impact

    • Establish yourself as a trusted advisor to prospects and customers working with Sales Specialists and the local partners
    • Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
    • Architect and propose validated solutions which address the identified problems in each individual environment
    • Delivering presentations/demonstrations to prospective and current clients, PoC (Proof of Concept), RFP/RFI response
    • Ensure ongoing customer happiness, support, and adoption
    • Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
    • Understand and effectively differentiate against our top competitors
    • Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved

    Qualifications

    Your Experience

    • Bachelor's degree or equivalent military experience required
    • Willing to travel up to 50%
    • Proven experience in a pre-sales role selling into large enterprise organizations
    • Extensive experience in selling technical Cyber Security products and ability to engage in high-level technical discussions
    • Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution
    • Strong communication skills and presentation skills
    • Ambitious attitude

    Additional Information

    The Team

    Our SE team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

    You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Systems Engineering community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life.

    Our Commitment

    We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

    We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

    Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

    All your information will be kept confidential according to EEO guidelines.

    The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $192,000/yr to $264,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.


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