Front Desk Rep - Naperville, United States - Red Roof

Red Roof Naperville, United States

3 weeks ago

Full time

Description

** Front Desk Rep - Full-Time**

**Job Category****:** Inns - Hourly **Requisition Number****:** FRONT02461 Showing 1 location **Job Details**

**Description**

Someone to help our guests Show off your city and be the tour guide for the guests send them to your local favorites.

Make an impact on your guests by making each experience unique and tailored to them.

Empowered individuals are our favorite be your bold self.

Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests

Takes reservation requests and making adjustments to reservations as needed

Works with Hotel Management and other team members to provide an excellent guest experience

Uses our front desk computer system to complete customer transactions and run reports

Communicates with the housekeeping team to be aware of room availability or guests

**QUALIFICATIONS**

HS Diploma or equivalent work experience

1-2 years in a previous customer service position

Basic office skills (i.e. math, cash handling, computer skills, etc.)

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

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