Dispatcher - Corona, United States - Power Plus
Description
_
Are you highly organized and enjoy a fast paced work environment? Do you love the challenge of multitasking various tasks while being detail oriented? If so, we should talk.
We are
Power Plus A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions.
We've built a 30-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community.
We are a dynamic and entrepreneurial company looking for like-minded individuals to continue to grow and expand our services, and to provide a world-class working environment.
Benefits:
- Medical
- Dental
- Vision
- Training and mentoring
- 401(k) with matching
- Paid sick leave
- Paid vacation
SUMMARY
This position plays a critical role in providing an interface between the customer, the Account Managers, and the Service and Maintenance Technical team.
JOB RESPONSIBILITIES
- Answer phones by 2nd ring.
- Check in with Account Managers at the beginning and end of shift._*mínimally._
- Perform prebilling tasks including checking and filling out all required company and customer forms and checklists, and obtaining required pictures
- Create invoicing for client as required, and review and resolve any rejected billing.
- Create all required support documentation for repairs including invoicing, reconciliation, and collecting on past due invoices.
COMPETENCIES/REQUIREMENTS:
- Strong problemsolving and organization skills.
- Selfdirected and enjoys contributing to a team.
- Experience in high level of customer service required.
- One to three years' experience in a web based, windows environment background a +.
- Outstanding interpersonal and communication skills.
- The ability to prioritize, & work in a fastpaced environment, handles multiple tasks and work under time constraints.
- Strong oral and written communication abilities, and the ability to grow and maintain relationships.
Pay Range:
$ $22.00
If you've always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, we want to hear from you
Pay:
$ $22.00 per hour
Benefits:
- 401(k)
- 401(k)
- Dental
- Health insurance
- Paid time off
- Vision
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
- Office: 1 year (preferred)
Work Location:
In person
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