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    Dispatcher Customer Service - Columbia, United States - IFLO Inc

    IFLO Inc
    IFLO Inc Columbia, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    We are seeking a Dispatcher Customer Service to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Responsibilities:

    • Handle customer incoming calls
    • Schedule service calls
    • Dispatch plumbers to service calls
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    Qualifications:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    Company DescriptionWe are a fast pace plumbing company offering tons of different services. we are looking for individuals that are friendly, Water Restoration experienced is a plus.

    Company Description

    We are a fast pace plumbing company offering tons of different services. we are looking for individuals that are friendly, Water Restoration experienced is a plus.


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