Team Member/customer Service - South Elgin, United States - Lighting Specialties Company

Description

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and vendors, ensuring their satisfaction and maintaining positive relationships.

Responsibilities:

• Field customer phone calls
• Assist customers with inquiries, concerns, and requests
• Process customer orders accurately and efficiently
• Handle CC transactions and maintain accurate CC handling procedures
• Utilize Sage BW's POS system to process orders and payments
• Provide product knowledge and recommendations to customers
• Collaborate with other team members to ensure smooth operations

Qualifications:

• Strong communication skills, both verbal and written
• Excellent interpersonal skills with the ability to build rapport with customers
• Basic math skills
• Familiarity using Excell
• Ability to work in a fastpaced environment while maintaining attention to detail

I run a small business, if you're sick of the corporate world and want a more laid-back work environment and value quality of life this is a good opportunity for you.

I'll need you here for a couple months to learn but once you're trained I'd encourage you to work from home.

Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.


Pay:
$20.00 per hour


Ability to Commute:

• South Elgin, IL required)

Work Location:
Hybrid remote in South Elgin, IL 60177