Service Manager - Harrisburg, United States - Blaise Alexander Family Dealerships

Description

Blaise Alexander Family Dealerships is the premier auto dealership with 40+ years of success in Pennsylvania. We currently employ 1,200 professional individuals across 21 dealerships and offer opportunities for career growth. Open the car door to your future with Blaise Alexander Family Dealerships


Due to expansion Blaise Alexander Family Dealerships is looking for a
Service Manager to join our growing team


A Day in the Life of a Service Manager (but not limited to):

• Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers
• Creating goals and objectives for the department, which includes an annual operating budget and a marketing plan to promote new and repeat business
• Providing training on administrative policies and procedures for all department personnel. Encouraging technicians to keep their skills uptodate through periodic technical training on new systems and components offered by the automotive manufacturers
• Keeping uptodate on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives
• Maintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately and according to dealership policy

Skill/Qualifications include but are not limited to:

• 10+ Years Experience as a Service Manager, dealership manager preferred
• Extensive technical background with management training
• Require strong communication skills to deal with customers, employees and vendors
• Required to maintain the profitability of their departments while controlling expenses and maintaining customer satisfaction
• Required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations, but must also comply with these regulations including hazardous waste disposal, OSHA RighttoKnow and provide necessary training on these regulations and ethical practices

Blaise Alexander offers its employees and their family benefits packages and all the tools you will need to be successful.


Some of the benefits include:

• Free Health Insurance Opportunities for Employees
• Dental and Vision Insurance Plans
• Paid Company Life and Short-Term Disability Insurance
• 401(k) Retirement Plan (with employer match)
• Wellness Program
• Blaise Alexander Family Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background and driver check (if applicable)._

Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• Day shift

Experience:

Automotive Service Management: 10 years (preferred)


License/Certification:

• Driver's License (preferred)

Work Location:
In person