Surgery Scheduler - Gilbert, United States - Eye Care Partners Career Opportunities
Description
Office:
Desert Vista Eye Specialists
Position:
Surgery Scheduler
Location:
Gilbert, AZ
The
Surgery Scheduler must schedule office-based and hospital procedures consistent with the patient's diagnosis and procedure request.
REQUIREMENTS:
- This position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider's orders.
- It also requires excellent customer service skills with patients, employees, and the public.
- The Surgery Coordinator must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner.
- Individual must be organized, and be able to manage demanding workload with accuracy.
DUTIES AND RESPONSIBILITIES:
- Schedules office
- Schedules diagnostic and imaging tests to be completed at PMG.
- Schedules office
- Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office
- Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves.
- Enters notes/special instructions needed for scheduling in the Electronic Medical Record (EMR).
- Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
- Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
- Provides accurate, detailed information to patients regarding test preparations, time of patients' scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
- Confirms patients' insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
- Ensures patients have proper medical clearance and presurgical testing as needed.
- Completes preprocedure phone calls and confirms appointment times with patients via telephone.
- Ensures completion of assessment for advance directive, including DNR when applicable.
- Reviews discharge instructions with patients and ensures proper followup appointments are scheduled at the time the procedure is scheduled.
- Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
- Assists other members of the department as needed.
- Other duties as assigned.
PERKS:
- Full Benefits Package
- Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off and Paid Holidays
- Paid Maternity Leave
- Optical Education Reimbursement
- Competitive Base Pay
- EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._
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