- Warmly greet guests upon arrival.
- Efficiently manage the seating process, ensuring a smooth flow in the dining area.
- Handle reservations effectively, confirming details and managing waiting lists.
- Maintain accurate records of guest bookings.
- Effectively communicate with guests, providing information about wait times and specials.
- Support Servers by communicating table turnovers and special requests.
- Handle guest concerns or issues promptly and professionally.
- Communicate effectively with management for escalated matters.
- Be knowledgeable about the menu, including specials and promotions.
- Assist in various tasks to contribute to the overall success of the restaurant.
- Excellent communication and organizational skills
- Must be 16+ year old
- Dedication to delivering exceptional guest service
- Strong attention to detail
- Previous experience a plus
- Flexible schedules to accommodate your lifestyle
- Opportunities for growth and advancement within the company
- Employee discounts on food and beverages
- Opportunities for Level-Up training and more
- Competitive compensation and benefits packages including: 401k savings plan with company match, Health, Dental, Vision, and Life Insurance*, Health Savings Accounts, employee discounts, and more.
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Host / Hostess - Des Moines, United States - Hemisphere Restaurants
Description
About UsThe Tavern Grill Restaurant + Bar is a rapidly expanding, upscale casual, full-service bar and restaurant that is focused on providing the best guest experience by adhering to the highest standards of service in the industry. If you are seeking a collaborative culture, a dynamic environment, and opportunities for professional growth- you've found it. Join us by applying today
Job Description:
As the welcoming face of The Tavern Grill, our Hosts play a pivotal role in creating a positive and inviting atmosphere for our guests by seating guests and managing wait lists and reservations.
Responsibilities: