Adventureland Inn - Altoona, United States - Parques Reunidos

Description

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
A restaurant host/hostess is responsible for welcoming customers and ensuring they are seated and receive attentive service.

We are currently looking for a:

Adventureland Inn - Spectators Host/Hostess

Roles & Responsibilities:

Roles and Responsibilities include:

• Greeting customers as they arrive at the restaurant
• Helping guide guests to their tables
• Provide guests with accurate wait time estimates
• Provide customers with menus and answer any initial questions they may have
• Optimize seating at different tables to ensure an even workload for the wait staff
• Answer incoming calls and accurately take guest phone orders for food
• As guests depart the host should circulate the restaurant and ensure that tables are bussed, sanitized, and prepared for the next guest to arrive
• During down time hosts perform light cleaning duties such as wiping down highchairs, sweeping the service hallway, wiping down menus daily, wiping down restaurant windows, cleaning booths, folding towels, rolling clean silverware, and ensuring that the bathrooms are in good condition
• Periodically check the bus tubs under the bar or on the patio to assure that dirty dishes are returned to the dish area in the back of house
• On occasion a host may be asked to run an item to a table on behalf of the wait staff

Team member benefits:

Skills:

• Communication - Highly developed interpersonal verbal communication skills, including ability to communicate clearly and concisely while providing great customer service
• Problem Solving/Analysis: Define problems, and offer solutions to maintain a positive guest experience
• Flexibility - Handle multiple priorities simultaneously
• Initiative and Adaptability - Take initiative and maintain calm in a fast-paced, evolving environment

Experience:

• Three or more months restaurant experience preferred but not required
• Strong communication and interpersonal skills
• Positive attitude, outgoing, and friendly
• Desire to contribute to a supportive and effective team
• Willingness to learn
• Ability to work effectively and efficiently in a fast-paced setting
• Flexible availability

Other:

• Constant repetitive motion
• Continually able to lift, push, pull and carry up to 50 lbs.
• Constantly be able to stand and walk for long periods of time
• Frequent kneeling, bending, twisting motions
• Sporadically squatting and crouching
• Sporadically able to work in confined spaces
• Consistently use hands to grasp, control, move objects/tools
• See differences between colors and brightness
• See details of objects that are more than a few feet away
• Ability to look frequently look at a computer screen
• Ability to work outside when seasonality and business requires
• Ability to work alone or closely with team members
• Sporadically work in all areas of the property
• Is subject to frequent interruptions and may need to reprioritize activities
• Consistent communication with team members and other departments
• Subject to the handling of and exposure to oils, chemicals, detergents, and cleaners
• Able to tolerate exposure to dust and cleaning chemicals
• Is subject to exposure to bloodborne pathogens

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