- Promote Moms Do Care in the community to increase patient access to the program; this includes outreaching local hospitals, OB/GYN offices, treatment programs, and other services providers to provide information on Moms Do Care
- Engage and build professional relationships with potential and existing BNHC patients in order to effectively deliver peer recovery support services
- With the Behavioral Health Clinician, co-lead support groups tailored to pregnant, post-partum, and parent people
- Develop and implement wellness and relapse prevention plans with patients
- Practice harm reduction approaches with patients, including providing overdose prevention education, teaching risk reduction techniques, and facilitating access to Narcan (naloxone) and other harm reduction resources
- Offer appropriate recovery information, referrals, and linkages to help individuals improve recovery and reduce risky behaviors, including but not limited to healthcare support services, social work, financial assistance, child care, housing, food, financial entitlements, clothing, transportation, food pantries, and other community resources
- Provide ongoing support and follow up as necessary to support recovery, health, and general wellbeing; support and understand different paths to recovery, including treatment with medications such as buprenorphine, naltrexone, or methadone
- Establish and maintain open communication with community-based organizations, other appropriate healthcare organizations, providers, and services, and other potential resources
- Use non-judgmental, non-stigmatizing language, and employ techniques such as motivational interviewing that help encourage patients to identify and prioritize their personal needs
- Gain and share reliable, validated information about specific health topics most relevant to the population being served
- Act as warm handoff to the Moms Do Care program
- Document patient encounters in the electronic medical record
- Clerical duties such as answering phones and checking voicemails in order to assist in scheduling of appointments and providing follow up or reminder calls as needed
- Attend required department and other staff meetings
- Adhere to regulations protecting patient information and privacy, including HIPAA, 42CFR Part 2, and other federal and state privacy standards
- Other duties as assigned
- Serves as a motivator for patients; encourages and celebrates
- Provides honest feedback to patients and offers suggestions to meet recovery goals
- Acts as role model and mentor to patients by demonstrating their own examples of healthy living and provides stage-appropriate recovery information
- Assists with problem identification and resolution in a non-judgmental manner
- Serves as liaison and coordinator to recovery community, treatment, and other support services
- Advocates for patients needs
- Practices motivational interviewing to support patients in development of wellness and relapse prevention plans for patients
- Complete wellness plans, relapse prevention plans, and Plans of Safe Care with program participants
- A high school diploma or GED required
- Proficiency in Microsoft Office applications, email, and the internet; requires the ability to independently research community resources
- Knowledge of community, social, and health resources, particularly substance use-related resources
- Understanding of recovery and principles of recovery; lived experience with substance use disorder, recovery, and motherhood required
- Experience using EPIC or other electronic health record is a plus
- Able to apply principles of cultural competency and racial equity to patient care
- Certified Addictions Recovery Coach (CARC); completion of Recovery Coach Academy and working toward certification is allowable
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