Network Support Technician - Tempe, United States - 365 Managed IT
Description
Valid driver's license- Reliable transportation including insurance
- Pass background check
- Provide technical assistance with server and network hardware and software
- Resolve issues for clients via phone, in person, or using remote tools
- Monitor and respond to alerts from our management systems
- Document and track customer issues and resolutions
- Work with hardware and software vendor's support departments to resolve issues
- Maintain relationships with customers and follow company guidelines.
- High school diploma or GED required; Bachelor's degree or certifications preferred
- Ability to build strong relationships with the customer and display excellent communication skills
- Ability to manage your workflow in a timely and consistent manager
- Problemsolving skills
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