Shuttle Driver - North Charleston, United States - Lowcountry Hotels

Lowcountry Hotels North Charleston, United States

1 week ago

Description

Job Description

Job DescriptionThe Holiday Inn Express & Suites - Charleston Airport & Convention Center is seeking individuals to join an outstanding team. Potential candidates must be energetic, warm, upbeat, outgoing, and have the willingness to problem solve and provide the best guest service.

Shuttle Driver is primarily responsible for handling all guest interactions and going above and beyond to exceed guest expectations, helping ensure guests to have a memorable experience at our Hotel.
Shuttle DriverThe Driver is responsible for helping guests in and out of the property, assisting guests by providing transportation, carrying baggage, and delivering items and information in an efficient and pleasant manner.
Qualification Summary:

Valid driver's license for the applicable state; must be able to clear an MVR report.

Physical Requirements

Long hours sometimes required.
Light work-exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to Iift, carry, push, pull or otherwise move objects.
Able to stand for entire shift.
Ability to work mornings, nights, weekends and holidays as dictated by hotel business levels.

Duties and Functions: .

Transports guests to and from hotel to local locations as per hotel standard.
Assists incoming and outgoing guests carrying baggage to and from their rooms.
Knowledge of hotel facilities, outlets, hours of operation, and other services available to guests.
Ability to deliver guest mail/messages, forgotten items, and any other requests received from guests or team members.
Ensures baggage is secured and tagged at guest request.
Accepts dry cleaning from guest to secure for pick-up by dry cleaning company; delivers clean laundry to guest's room in a timely manner.
Responds quickly to guest requests or complaints in a friendly manner and ensures appropriate action is taken.

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