Front Desk Service Rep - Melrose Park, United States - Loyola University Health System

Loyola University Health System

Verified Company

Melrose Park, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Employment Type:

Full time

Shift:

Rotating Shift

Description:

The Ambulatory Service Representative promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision and values of Loyola Medicine.

The individual ensures effective clerical operations for the service area and performs all job duties under the highest customer service standards to exceed customer expectations.

Always conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff members and internal departments.

this position is at multiple sites Monday through Friday for Family Medicine Ambulatory clinic.
If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola

We offer:

Medical/Dental/Vision Benefits on your
FIRST DAY
competitive wages

great work atmosphere

403(b)
Life Insurance
Employee Assistance Program
Employee Discounts
Flexible Spending Account
Paid Time Off
Tuition Reimbursement

The role of a Service Representative at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations.

Here are the key responsibilities and qualifications for this position:

Responsibilities:

Greeting Patients:
Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.

Phone Management:
Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.

Patient Registration:

Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.

Check-Out Assistance:
Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education and Qualifications:

Education:

GED or High School level of education, required

Associate's degree, preferred.

Qualifications:

At least one (1) year of work history, required.

Training in general administration, business, healthcare, or a related field is highly preferred.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues.

We are a part of a community which believes in giving back to those we serve.

Loyola Medicine Core Values
-
Reverence
We honor the sacredness and dignity of every person.
-
Commitment to Those experiencing poverty
We stand with and serve those who are poor, especially those most vulnerable.
-
Safety
We embrace a culture that prevents harm and nurtures a healing, safe environment for all
-
Justice
We foster right relationships to promote the common good, including sustainability of Earth.
-
Stewardship
We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
-
Integrity
We are faithful to who we say we are.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation.

Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do.

Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.