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    Customer Service/Collections Representative - Whiteville, United States - CornerStone Staffing

    CornerStone Staffing
    CornerStone Staffing Whiteville, United States

    4 weeks ago

    CornerStone Staffing background
    Description

    Job Description

    CornerStone Staffing is partnering with a financial institution to build a team of skilled Customer Service Representatives for their collections department in Whiteville, NC.

    If you're aiming for a stable career path, go ahead and take action today!

    Job Title: Customer Service/Collections Representative

    Location: Onsite in Whiteville, NC

    Starting Pay: $15/hr ($22/hr once officially hired)

    Schedule Availability:

    Monday – Friday: 8 AM – 9 PM (8-hour shifts)

    Rotating Weekends:

    Saturday 8 AM – 2 PM

    Sunday 12 PM – 6 PM

    Potential for occasional overtime towards month-end

    Upon Permanent Employment:

    • Generous bonus incentives
    • Comprehensive benefits such as 401K with a 6% match and pension plan
    • Paid time off
    • Hybrid work option for top performers in attendance and meeting KPIs

    Responsibilities:

    • Achieve collection targets for assigned accounts
    • Deliver exceptional customer service
    • Negotiate payment plans with clients to resolve delinquency
    • Thoroughly document all collection activities per procedures

    Requirements:

    • Demonstrated job stability
    • Minimum 1 year of customer service experience
    • Prior Call center experience

    Application Process Includes:

    • Fingerprinting
    • Client Interview
    • Background Check

    To Apply:

    Click the Apply Online button, then:

    • If you are already registered with CornerStone Staffing, click Log In to apply for this job
    • If you are NOT registered yet, click Create Account to complete your application


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